8 Subaru Dealers near 28602near 28602

Went on a search to see what Subaru package I wanted on - Mini4Ever

Went on a search to see what Subaru package I wanted on the Crosstrek to buy in the nearish future. Not at all in a hurry to buy. But when I was quoted an amazing trade in value on my previous vehicle and received a no frills bottom line offer with the best financing of any bank I know, I bought a car that day. They did not try and haggle with me. They just said, this is the price (which was wonderful) and processed it all quickly. I would come back here from across the country, just to buy from them again. Kind people. No “salesmen attitude”. 10/10

I had an extremely demoralizing experience with both my - hamg0

I had an extremely demoralizing experience with both my local Subaru dealership and Subaru of America. As a woman and a minority, I felt dismissed and disrespected throughout the car-buying process. When I purchased my Subaru, I was told that the vehicle was currently undergoing inspection while I was discussing monthly payments- this was a clear case of misinformation. I felt misled from the start. Soon after purchasing the vehicle, I began experiencing significant mechanical issues including: • Engine stalling • Rumbling and shaking while driving • Difficulty starting the car These problems began at only 40,000 miles, and with the original factory battery still installed, which is concerning. I brought these issues to the attention of both the dealership and Subaru of America. However, both parties denied responsibility and refused to offer any meaningful resolution. I also contacted the Subaru Customer Advocacy line, but the experience was unhelpful and dismissive. I was given scripted responses and no follow-up action or empathy was shown. This lack of support added to my frustration. Overall, I feel deceived and abandoned by a brand that promotes safety and customer satisfaction. I am now left with a vehicle that is unsafe and unreliable, and no accountability has been taken on Subaru’s end. I’m seeking acknowledgment of the issues, reimbursement for diagnostic costs, and appropriate repairs to restore my vehicle’s safety and functionality.

I used the following words to describe the customer - mshawkins72

I used the following words to describe the customer service I got today in my purchase of my new Subaru. Honesty. Respect. Concern. Helpfulness. Efficiency. Enjoyment. These are things that are hard to find in automotive retail today in this country. You are lucky if you get one or two of these things in my list at any dealership. If you get three your treatment is above average. However, today, both Noa and Dennis of Subaru Concord showed me all six. You can add fair pricing and the experience was complete. Me being impressed barely begins to described how positive I am today with the actions towards me today at Subaru Concord. Where has this treatment been all my life? Subaru Concord 853 Concord Pkwy S Concord, NC 28027

We have purchased at least 10 cars in our life and Tindol - bonnie

We have purchased at least 10 cars in our life and Tindol Subaru is the best dealership we have ever encountered. They employ hard working and honest people! The sales team is amazing and the service department is as well! We'll be looking for a car for our daughter soon and we'll be heading to Tindol Subaru.

Always helpful, they are great about working with the - short.wanda

Always helpful, they are great about working with the time you need to come in for service

I bought my first Subaru from this dealer and only needed - Outback Driver

I bought my first Subaru from this dealer and only needed routine maintenance the whole time I had the car. Not one problem, the several years I drove it. I traded it in for a 2020 Outback and have had frequent problems with the new computer system, including failure of the tailgate lift system, beginning with my early ownership of the car. It had been fixed and working for some time when I brought the car in for a scheduled update of the computer system. When it was returned to me, first thing I discovered the tailgate was malfunctioning again. I returned it, again, for repair under warranty. I was basically put off by the dealership and then - with no valid grounds - was blamed by both the sales manager and the dealer owner for the problem. My impression was that they didn't know what to do to fix it - so, blame the customer. A number of postings on online forums identify this as a known problem, yet I was rudely confronted by both above individuals. This morning, I received a call from the Subaru customer advocacy center that Armstrong Subaru did not wish to resolve the tailgate lift problem; that they want me to find another dealer to do this warranty work. It seems to me to be outside the purview of Subaru ideals to blame and fire the customer! When it has involved routine maintenance, Armstrong Subaru has delivered consistently in the service department. However, in this case of a warranty issue - particularly involving the computer systems - my impression is that their knowledge and skill is limited. That they would blame the customer for the problem, particularly with such aggression and rudeness in my experience, is unacceptable IMHO. In my experience, the Subaru Outbacks I have owned are amazing cars. I live on a hill, on the edge of the NC South Mountains. In bad rains, I have to drive uphill in mud, on a switchback, to get to my carport. There has never been a problem negotiating this course that would be impossible for many 4-wheelers. I now just need to find a reliable Subaru dealer.

Do not get your car serviced here, I had work done on 2... - anthonymcvay

Do not get your car serviced here, I had work done on 2 foresters and it took 3 times for each to get the problem fixed and fight with them about charging me for items that didn't fix the problem. $ 1600. On a total new ac system , 1 week later it stopped working, took it back and was charged for a/c recharge and o-ring , $ 160.00 !!!