14 Kia Dealers near 39401near 39401

My salesman, John was excellent! - Be kind.

My salesman, John was excellent! The finance manager, Kim, had a different vibe. I felt rushed through paperwork. I also did not want gap insurance or extended warranty and that seemed to be a problem with her. I kind of wanted to get up and walk out. I just felt her manners could’ve been a little bit more polite, and understanding to the customer.

Came at appointment time. - JMSTENNETT

Came at appointment time. Task didn’t take long. I got what I expected. All good

Very efficient. - alspach9

Very efficient. Everyone we encountered was super helpful. All said and done we would recommend to friends.

The service department is top notch. - roderickthomas24

The service department is top notch. Monica goes above and beyond to make sure you’re at ease

Took our new Kia in for the first service and oil change.... - tgsharlow

Took our new Kia in for the first service and oil change. It was fast and hassel free. There was no charge and the service people were very helpful. Thank you.

Great place to get a new Kia. - Propnut67

Great place to get a new Kia. The sales person Rachel Saavedra was awesome We will use her again in the future. The finance manager was awesome to he did his best to get use what we wanted.

The worst dealer ever. - cejcpa

The worst dealer ever. Service dept. will not answer the phone. Five weeks to replace wheel sensor.

Katy smith has been my go to girl for many years . - Ken

Katy smith has been my go to girl for many years . I recently bought 2023 kia from her a few months ago. It’s always great doing business with Katy and the team there

We were shopping online for a Kia and found a nice option - IWEfail

We were shopping online for a Kia and found a nice option at KIA of Covington. We live a few hours away so trying to do as much online/phone as possible. Their website showed a dealer and financing discounts that made the price very attractive. We contacted dealer (Taylor was the salesperson) to get info on trading our current car, submitted all requested info and photos about our trade, and were quoted a trade-in value that would be acceptable to us. We asked for the deal to be sent to us in writing for review, which Taylor promptly did. We were told that Kia of Covington prided itself on simple, honest, upfront transactions so were were optimistic and anxious to get the written quote. Being a number-crunching-nerd, I ball-parked what I thought the quote should look like. When we got the quote, it was about $7400 more that I was expecting. The trade in allowance was wrong, the doc fee was wrong, the sales taxes were wrong, and they added a "window etching" fee and a separate "Government Fee" that I still don't understand. After a few phone calls they adjusted the number to make it "only" $3150 more that we were let to believe/quoted (misled) it would be. What we hoped would be a simple and clean transaction, became very complicated and created mistrust and frustration. My advice? If you are shopping at Kia of Covington, check the numbers, challenge anything that looks wrong, don't let them add any xx charges or fees in the contract. And if you feel yourself getting frustrated, it's time to just walk away. There are other dealers.

Excellent salesperson (Bigbie) who was patient, - rciraldo

Excellent salesperson (Bigbie) who was patient, knowlegable, and helpful. Interaction with the sales manager and the business manager was pleasant and professional. I would recommend this dealer to anyone shopping for a new or used vehicle. I went in looking for a new vehicle but found a used one that I preferred. There was no issue.....they just wanted me to have a vehicle that satisfied me....not them.

I worked with Mr. - iversona83

I worked with Mr. Dylan Allen and he was a great dealer! He was so helpful in getting me an 2024 Nissan Altima. If y’all need a ride, go see Dylan Allen!

awesome staff, I would not take my car anywhere else. - anthonythompson1970

awesome staff, I would not take my car anywhere else. I have been very satisfied for the last 20 years with this company

Dealership had my vehicle for 50 day for a repair. - Charliebreed

Dealership had my vehicle for 50 day for a repair. When the vehicle went in the battery was good. When it came out the battery was bad. And was told , they just go bad. The battery was lees than 3 years old. And I had to buy a new battery. 281.00.