I honestly can’t say enough good things about my - sbegell
I honestly can’t say enough good things about my experience with Brown Honda, especially Zak.
My car was tragically vandalized, and to be completely honest, I was not ready to buy a new car. It was something I never expected to have to deal with, and the whole situation was stressful enough without adding the pressure of buying a vehicle.
From the very beginning, Zak made the entire process so much easier.
He is not your average pushy car salesman who tells you whatever you want to hear just to make a sale and then leaves you wondering what the heck you just agreed to. He also didn’t make me feel like I was a dumb female who he was gonna “get one over on”. He actually took the time to listen to what I wanted, what I needed, and most importantly, what I was comfortable spending, and stayed within that budget.
He never tried to push me over my budget or talk me into something I didn’t want. Instead, he genuinely cared about finding something that was right for me and my family.
He also took the time to go through all the bells and whistles in the car with me. He explained what everything did, how to use it, and even showed me how to change different settings. He didn’t just hand me the keys and send me on my way. He made sure I actually understood my new vehicle and felt comfortable with it.
And honestly, that made a huge difference.
I did not leave the dealership regretting my purchase or wondering if I had made the wrong decision. I left feeling confident, comfortable, and genuinely happy with the vehicle I chose. After such an unexpected and stressful situation, that feeling meant a lot to me.
Zak made the whole experience feel personable. We joked around, talked about our families, and somehow buying a car during a situation I absolutely did not want to be in actually became a really positive experience.
I cannot recommend Zak enough. If you’re looking for someone who will actually listen to you, respect your budget, answer your questions, take the time to explain things, and treat you like a person, honestly family instead of a paycheck, go see Zak at Brown Honda.
He has truly earned my business for life, and when I’m ready for another vehicle down the road, for my kids or anyone looking, he will absolutely be the first person I call and recommend.
Thank you, Zak, and thank you Brown Honda, for making a stressful situation so much easier. ❤️
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