11 Cadillac Dealers near 53217near 53217

We enjoyed working with Brent! - TN

We enjoyed working with Brent! He was knowledgeable about the car and very willing to answer any questions we had. We will definitely work with him in our next car purchase and recommend him to all our family & friends! Thank you Brent! We were told there are usually 2 Finance people working, not on the day we made appt. wed 8/13 4:30. there was only one and we were told he was new. Dan Burke. he was very thorough and busy with another buyer in addition to us. 4:30 we took a test drive around the country block with Brent, then came back. decided to buy. service dept detailed, cleaned the car, changed plates. we waited for finance. we didn’t need a loan. just the remainder of the paperwork. Thank you Amber cashier for staying. Brent stayed even though it was after 8 pm closing time & waited for us to finish with Finance.

We were contacted regarding a better price on a new car - Ron

We were contacted regarding a better price on a new car and more money for our trade. The dealership and Cesar were great from that point on as well as the accountant, Tom. I’d ask for Cesar again without a doubt.

The guys took great care of my needs, they actually went - eddiefreeland49

The guys took great care of my needs, they actually went above and beyond great team

Always pleasant and helpful. - annlouiselorge

Always pleasant and helpful. They know my care and that is the main reason I go there.

Duke kept us in the loop at to the needs of the vehicle, - DONNAJEANGONZALEZ

Duke kept us in the loop at to the needs of the vehicle, a plan to complete needed work, and a timeline that was kept by the service department

Very friendly and paid attention to my needs. - fkendzior

Very friendly and paid attention to my needs. They went out of their way to locate the car that I wanted..

I purchased a new 2025 Escalade from Crest Cadillac on - matt

I purchased a new 2025 Escalade from Crest Cadillac on 3/1/25. The vehicle was purchased in cash after we provided all necessary trade-in information in advance, and we traveled from Lake Forest, Illinois to complete the transaction. At the time of delivery, we were informed that the vehicle displayed a "service leveling system" warning, but were told it was a minor issue that would be resolved with a software update. We were assured that this update could be performed by our local dealership in the next few days. Based on this representation, we took delivery of the vehicle. Upon presenting the Escalade to our local Cadillac dealership, we were informed that the issue was not minor. Instead, we were told the car required a replacement module for the central computer system of the vehicle and that multiple features, including the air conditioning, were not functioning properly. This could also become a safety issue if in an accident and airbags may not deploy. It has now been over 3 months, and the vehicle remains unrepaired, with no firm timeline for when the module will be delivered or installed. I have since accepted a loaner car, but this does not adequately compensate for the inconvenience or the high-end vehicle I paid for in full. Since we do not have any time frame as to when the module will arrive, I have asked Crest Cadillac to trade our car in on another coming in. They said unfortunately our car is now considered used, so it would be less in value. Crest should have had their technician look over the car prior to us picking up. They have washed their hands of any wrong doing, and have been no help on getting the module. I now have a Better Business Bureau case with General Motors in Detroit. The problem is still not resolved. This is our third Escalade and are treating us as if we do not matter. I would never recommend or do business with Crest Cadillac.

I typically have a distain with dealerships in general. - Paul R.

I typically have a distain with dealerships in general. I have vast experience in vehicle procurement both with fleet and personal. The staff at Palmen has definitely changed my tune. Paul Huff is nothing short of exceptional, going above and beyond to find a specific vehicle I was looking for. My sales agent Orlando was bar none and I would challenge anyone to compare product knowledge of a vehicle and features more than him. He was excited about his job and it showed. He took the time to show me things I didn't even know existed on my vehicle and I'm a bit of a car guy. To follow all this with service, Jason Garoni is my go to guy. He always work with my schedule and gets me in and out without issue. He is always honest about how long something will take and I've never been left waiting.....EVER. This speaks to professionalism and respect for my time. And FINALLY, I've found other dealerships have dismissed my wife when she was with me and typically on addressed me. All the staff here show common courtesy which should always be to address the wife first, then the man. Bravo!