15 Ford Dealers near 70816near 70816

Very professional and courteous Staff ! - k5ltd2

Very professional and courteous Staff ! Attentive to all inquiries and prompt responses ! Most highly recommended

Salesman and account staff kept my wife at ease! - fordlenny11

Salesman and account staff kept my wife at ease! The service department does a great job.

The best dealership I have ever experienced. - Robert.Cleveland

The best dealership I have ever experienced. Very competent, very friendly. They treat their customers the way they want to be treated. I am completely satisfied with Gateway Ford. I actually bought my new truck from Gateway because I was very impressed with the Service Department.

Great transaction! - LauraF.

Great transaction! Rick made the vehicle purchase easy. He answered any questions I had. Rick went over the vehicle with me. The test drive was awesome. Marlin and Rick stayed on top of all questions and checked in with me every step of the way. Vehicle was extremely clean upon purchase. Rick handled everything perfectly! If I ever get another vehicle, I will only use Rick!

Terrible customer service in both parts and service - sick_of_lazy_people

Terrible customer service in both parts and service departments. Very unprofessional and lazy. Will never buy from this dealership again!

Have a Lincoln Navigator that has a recall on the front - Josephwallace70

Have a Lincoln Navigator that has a recall on the front seatbelts. Drivers seatbelt attempted to crush me and has now locked into place rendering it unusable and unsafe to drive. While this is a known recall there are apparently no parts available for the repair. Robinson Brothers states they have no idea when the parts will become available. Lincoln has no solution and zero concerns about no being able to correct this issue. My issue with Robinson Brothers is they have not reached out to even express their regret on this issue. If you are not buying a car they really don’t seem to care about customer service. So update the service manager called me but only related to the above review. She told me my review was unfair to them! She stated that a solution was offered that I pay for a repair, a part that doesn’t go to my truck, and when the correct part comes in they will fix it. I asked why not put that in without me paying and you take it back once the correct part comes in she said that was not possible. Then she proceeded to tell me they would cancel the recall part order and I should find a new dealership. I believe she proved my point in that they really don’t care about customers. Instead of just accepting the fact this whole situation is regrettable for all involved. She decides to double down on showing how little they are concerned! WOW!!!! She proved my point!!

Scheduled appointment with manager. - JS

Scheduled appointment with manager. Showed up no appointment. Wanted me to leave my truck. I came from 70 miles way. Terrible customer service. Third time trying to fix a warranty issue.

I don’t know what kind of joke of a business Matt McKay - Fletchandlamomt

I don’t know what kind of joke of a business Matt McKay is running but there’s a reason everyone goes to Hollingsworth Richard’s Ford. Service dept has had a Ford truck that cost well over $120k new for almost 6 months…and it’s still under factory warranty. All star Ford in Denham admitted they further damaged the truck while trying to fix an inherent flaw and flat out said they will not be paying for it. They also said the $5000 enterprise bill is now the owner’s obligation, as they were not able to find the necessary correct parts and install them in a SIX-MONTH period. The dealership stated the truck was unsafe to drive. The dealership continued to state the truck was not a priority. Safety is irrelevant. The “Loaner” for a $125k truck was a Nissan Versa😂 which, 6 months later, they decided they would not be paying for. It’s hard to type this without laughing. That dealership has nothing but sub-par reviews

Quick, Friendly, Painless, Satisfied - Woodystang

Went to Superior Ford Saturday with my wife to test drive the new Ranger. Decided after looking at the Ranger, to test drive the Explorer. Loved the room and ride! Decide to give Ford another shot at my business. We have been driving Toyota’s and Honda’s since our bad experience with our 89 Ford Aerostar van. It was junk. Had not bought a Ford car since. But Fords ratings have been great the last number of years so we bought the Explorer. LOVE IT! Jacob Ducote our salesman, was the easiest guy to work with, friendly, courteous and very knowledgeable. I highly recommend giving Superior a shot at your business. Even though Superior is primarily a truck dealer, it was a painless process obtaining our Explorer from a local dealer that had our SUV in stock. Just hoping our Explorer gives us 10+ years of trouble free service!