I recently purchased my third Mercedes-Benz from - justin
I recently purchased my third Mercedes-Benz from Mercedes-Benz of Gilbert, and once again, the experience was nothing short of exceptional. The team’s commitment to outstanding customer service has truly made me a customer for life. Specifically, I want to highlight the incredible work of Ed Franzen and Jonathan Harris, who went above and beyond to make this process seamless and enjoyable.
Ed Franzen, my advisor, demonstrated unmatched professionalism and knowledge. I had issues with my second car and they handled to get me a third quickly. He took the time to understand exactly what I was looking for, guiding me through the process with patience and zero pressure. His attention to detail and follow-up after the sale to ensure my satisfaction were remarkable.
Jonathan Harris, the General Sales Manager, further elevated the experience with his dedication to customer satisfaction helping me a VIP client. His leadership clearly sets the tone for the dealership’s high standards, ensuring every interaction was handled with care and efficiency. Together, Ed and Jonathan created a flawless buying experience that left me confident in my decision to return to Mercedes-Benz of Gilbert for the third time.
I wholeheartedly recommend Mercedes-Benz of Gilbert to anyone looking for a luxury vehicle and a purchasing experience that exceeds expectations. Thank you, Ed and Jonathan, for your commitment to excellence—I’ll be back for my next car!
Read More
Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In