4 stars. - LarzLarz
4 stars. Not a completely honest, "straight shooter" dealership, but also not so shady that I wouldn't do business with them. I found a used car at a good price. I asked by email if I could get the car at the advertised price, without any hidden or tacked on dealer fees. The salesman said "yes". So I went to the dealership drove the car and said I would buy it. Then they tried to convince me to buy a paint protection package and a GPS tracking device and an extended warranty. I told them "no" to all of those. Then when it came time to sign the paperwork, there was an additional $895 fee for a "service package" sneakily hidden away into the taxes and fees. I asked them what that was for? They said it would cover servicing the vehicle, such as oil changes. I replied with, you know I'm buying an EV from you and they don't use engine oil and don't need oil changes, right? And the finance manager replies, "Oh, that must be a mistake, but in order to change it, I'll have to get permission from the general manager and then re-do all of the paperwork." So after wasting an additional 45 minutes of my time and the finance manager's time, they came back with a contract that was for the agreed on price + sales tax + around $200 in fees, which is what I was expecting when I walked into the dealership. Not a horrible experience, but you have to keep an eye on them, because they will try shady tactics on you, if you let them.
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