6 Toyota Dealers near 98371near 98371

Great service very friendly, was able to help throughout - fuechangcha

Great service very friendly, was able to help throughout the process and make it simple and easy

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Worked great for recall order. - mike

Worked great for recall order. Allowed me a free rental and convenient experience for return of the vehicle.

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We went into this dealership concerned it would be - annie1cpie

We went into this dealership concerned it would be another hassle of buying a car but NV VO made a big difference for us in the car buying world. He listened to our needs, he asked what was important to us and he showed us what we wanted to look at. NV VO has really gone the extra mile for us and he made sure we got the deal we wanted. I highly recommend asking for him by name, NV VO. Thank you.

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Stay clear of this deceitful dealership. - Dontbuyhere

Stay clear of this deceitful dealership. They use the classic bait n switch tactic and are not trustworthy. Inquired about a car within hours of hitting their site and autotrader. Spoke with a person named Misha and tried to secure the car with a deposit and she says she cant because she doesnt have access to the safe. I give her my number and she assures me so will call me the following day to start the process. Less than 20 minutes later I get a text. She apologizes and says someone placed a deposit earlier on it and will be flying in the following day. What? You just said you cant take a deposit! What if I offer over asking? Nope, we have integrity at this dealership she says and we need to follow our buyer policy. Next day comes and I followed up three times. The car is not only still for sale but they raised the price $7,000! No phone call, no text, just utter lies about a buyer coming to get it and a 30% price increase. Integrity? What a farce. I come with receipts. You can check the pics for yourself on google reviews. Shame on your Misha.

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I wanted so badly to purchase a new Toyota from this - onlineprofessor

I wanted so badly to purchase a new Toyota from this dealership that was not available at my local dealership or even in the state of Oregon. However, after working out a deal with the Salesman, Kevin, who was very responsive and prompt to return texts, and phone calls, it all went South. Kevin accepted a $500 deposit on the vehicle. I am in Oregon and so we arranged for Kevin to pick me up at the Amtrak station about 3 miles from them dealership the next morning. After working out a deal, I applied online via the Toyota Financing portal. Shortly after applying, I received the following e-mail stating I should contact the dealership. "Thank you so much for taking the time to get Pre-Qualified at Titus-Will Toyota. Please contact us at (253) 475-4151 so that we may better serve you in the purchase of your new car". I immediately called and was routed to voicemail for the finance department. I left a detailed message and asked for a call back. About two hours later, after NO call back, I called and spoke with Chuck in sales. I told Chuck I needed to speak to the Finance Manager. He told me he would speak to him and have him call me. When another hour elapsed, I sent a return e-mail asking for the Finance Manager to call me. Still NO call!!! The dealership closed at 8:00 p.m.. At 8:30 I texted Kevin and asked him to return my $500 deposit as I was NOT going to board a train in the morning without having spoken to someone in finance and had a guarantee that my financing had been approved. Fortunately, my train ticket was refundable. Kevin asked me via text to reconsider since they were very busy that afternoon closing three deals. I told him IF I wasn't important enough for a one minute phone call, to confirm my financing had been approved, I surely did not trust that I would be important enough when I got to the dealership to have finance even care about me and my valuable time when I arrived and still had a three hour return trip home. After terminating the deal, I read a Google Review that stated the Finance Manager, Jim had been rude and condescending to a customer. I decided to take my business and my money elsewhere... Today I spent $60,000 at an Oregon dealership that traded a Washington dealer for my car. Thankfully Titus-Will refunded my deposit and will NEVER see a penny from my wallet.

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Was dreading shopping for a new car. - penguin472

Was dreading shopping for a new car. But -> when I started looking I was assigned Sera. She was a beautiful sales associate. Very comfortable, very engaging and Very knowlegeable. She did an outstanding job and was not high-pressure at all. Very nice experience with Toyota of Puyallup.

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