AJ Enojado

They were very polite, took time to explain to me what they were going to do to my vehicle. And roughly how long it was going to take. they were going to do to my vehicle. And roughly how long it was going to take. More

by jamesroten1952 Verified Customer Verified Customer

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Purchased a vehicle, salesman said they would fix certain issues. Dropped car off on Friday before thanksgiving, they said they would have it done by Monday or Tuesday of following week. That week came and w issues. Dropped car off on Friday before thanksgiving, they said they would have it done by Monday or Tuesday of following week. That week came and went and they said they were waiting for parts and would get in couple days and can would be ready the next following week on Monday or Tuesday, then on that next Tuesday I call again and they said again they are waiting for parts and that the car would be ready on the next following Monday or Tuesday. I go in that following Monday and service tell me they still waiting on parts , I explained that they have been telling me that for weeks now, he went to the back and came back out and said they had the parts and they would have car ready that evening or next day. So the next day I called again and they said I could pick up the car at 5pm. I truly do not believe they had to wait 3 weeks for parts, I could have kept my car until they had the parts if that was the case but they didn’t want to give me my car back. The fact it took almost a month to get brakes and shocks fixed was absolutely ridiculous. I could have went to any parts store and got the parts in minutes. I also use to deliver the parts to your dealership when I worked for black horse carriers/penske, and I know dealers order parts one day and get the parts the next day unless they order to late in the day or was a holiday or weekend. So I know for a fact that my car literally just sat outside and was not gonna get touched for a long time despite already having the parts on hand, it was because I didn’t have to pay for the repairs so u had no rush to do it and just kept lying to me every day. I would never buy a vehicle from your dealership or have repairs done at your dealership again. More

by brandonlrathbun Verified Customer Verified Customer

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Salesman was very patient and found us the vehicle we needed for our family. Was very professional needed for our family. Was very professional More

by grantvanliew3 Verified Customer Verified Customer

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I was able to get the truck I wanted. Thanks Every time I needed something they were there to help. Thanks Every time I needed something they were there to help. More

by danaqueen2007 Verified Customer Verified Customer

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I stopped in for a warranty issue, without an appointment. I was taken care of promptly with professionalism and courtesy. Great experience! appointment. I was taken care of promptly with professionalism and courtesy. Great experience! More

by Fran Wresinski Verified Customer Verified Customer

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Very satisfied with the service that was provided to my vehicle and the customer service was exceptional. Would definitely recommend to someone and will be using the services again. vehicle and the customer service was exceptional. Would definitely recommend to someone and will be using the services again. More

by Mrod2807 Verified Customer Verified Customer

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The whole team made me feel like family. Taj was awesome with his knowledge and love for his job. I appreciate all the things he did for me and always keeping me in the loop. Taj was awesome with his knowledge and love for his job. I appreciate all the things he did for me and always keeping me in the loop. More

by cannarile16 Verified Customer Verified Customer

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Car should have been checked over better before resale. Have only had car 1 week and already putting repairs in the car. Not happy and don't know if I would come back. Have only had car 1 week and already putting repairs in the car. Not happy and don't know if I would come back. More

by BARBARA51LGIA Verified Customer Verified Customer

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LaFontaine CDJR was a great experience. Andrew Kinney in sales was amazing. What started as online inquiry became what I expect to be an ongoing relationship for our family needs with vehi Andrew Kinney in sales was amazing. What started as online inquiry became what I expect to be an ongoing relationship for our family needs with vehicles. Andrew was open, honest and willing to work with us while understanding what we were looking for, even knowing we were working with other dealers. They knew we were coming from a bit away to see their multiple options and had the vehicles we wanted to see ready. Both Andrew and AJ (management) took time to put deal in place, even knowing we had other option(s) we were waiting on. They understood this but were not pushy in any way. In all reality we stopped pursuing the other option(s) because of them and even after leaving the dealership to discuss our options (wait on other dealers to reply), the next day everything was competed and vehicle delivered to our door with hours. It’s been quite some time since we had such open honesty and clear communication. Well done!!! More

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Corey in the Service Department was great upon arrival and assisting me with the 2 oil changes for $130!!! and assisting me with the 2 oil changes for $130!!! More

by Windstorm10000 Verified Customer Verified Customer

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