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AJ Milone
AJ Milone at Chapman Nissan

AJ Milone

Service Advisor

Chapman Nissan

6723 Essington Avenue
Philadelphia, PA 19153

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4.7
23 Reviews
4.7

23 Reviews

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23 Reviews of AJ Milone

February 07, 2026

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Employee Rating

Chapman Nissan dealership is professional and friendly. The staff is helpful and knowledgeable. The waiting area is clean and comfortable. More

by cljltj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Bear, Daniel Ricciardi, Dwayne Thompson, Jahaira Roman

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Feb 10, 2026

Chapman Nissan responded

Thank you for your kind words! We’re thrilled to hear that you found our team professional, friendly, and knowledgeable, and that you enjoyed our clean and comfortable waiting area. We truly appreciate your feedback and look forward to welcoming you back to Chapman Nissan!

January 28, 2026

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Employee Rating

Very professional and kept me in the loop. I would bring my car there anytime More

by arthurinefoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Bear, Daniel Ricciardi, Dwayne Thompson, Jahaira Roman

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Jan 28, 2026

Chapman Nissan responded

Thank you so much for your kind review! We’re glad to hear our team was professional and kept you informed throughout your visit. We truly appreciate your trust and look forward to serving you again anytime!

January 26, 2026

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Everyone at Chapman is very nice and extremely helpful. They were able to help take care of our vehicles and the turnaround time is always faster than I anticipate! More

by marlayne.bondarchuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Thompson, Jahaira Roman

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Jan 26, 2026

Chapman Nissan responded

Thank you so much, Marlayne, for your kind words! We’re thrilled to hear that our team was helpful and that your service was completed faster than expected. We truly appreciate your trust in Chapman and look forward to taking care of your vehicles again!

August 18, 2025

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I thought everyone was so nice and informative. This is the second time I have used their service department and both times was a good experience. More

by Npborrelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi, Dwayne Thompson

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Aug 19, 2025

Chapman Nissan responded

"Thank you for your kind words! We’re so glad to hear our team made both of your service visits a positive experience. Daniel, Dwayne, and the rest of the staff truly appreciate your feedback and look forward to assisting you again!"

August 14, 2025

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Employee Rating

AJ and the entire Nissan service team were courteous, professional and efficient. I have been driving Nissans for several years. More

by nanas20723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 15, 2025

Chapman Nissan responded

"Thank you for your loyalty and for sharing your experience! We’re delighted to hear that AJ and the service team provided courteous, professional, and efficient care. We appreciate your continued trust in Nissan and look forward to serving you for many more years."

August 11, 2025

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Excellent friendly customer service and emeneties. Clean and comfortable atmosphere. I will only trust Chapman to service my car. More

by dbeloved316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi, Dwayne Thompson

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Aug 11, 2025

Chapman Nissan responded

Thank you for the wonderful feedback! We’re glad to hear you enjoyed our friendly customer service, amenities, and comfortable atmosphere. Your trust means a lot to us, and we look forward to continuing to take great care of your car!

August 04, 2025

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I have no complaints. I felt like they did above and beyond work compared to other places I’ve been to very friendly greedy me well and it was very transparent. More

by Angelc2931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi, Dwayne Thompson

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Aug 04, 2025

Chapman Nissan responded

Thank you, Angel! We’re so glad to hear you had a great experience and felt we went above and beyond. It’s wonderful to know you were greeted warmly and appreciated the transparency. We look forward to welcoming you back!

July 27, 2025

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I always receive the most knowledgeable service here, everyone is pleasant and extremely patient with me More

by jetaime.m.crisden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi, Dwayne Thompson

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Jul 31, 2025

Chapman Nissan responded

Thank you for the kind words! We’re happy to hear that our team consistently provides knowledgeable, pleasant, and patient service. We truly appreciate your loyalty and look forward to continuing to take great care of you!

July 27, 2025

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Employee Rating

Everyone at the dealership was helpful and explained everything very well and communicated with me throughout the whole process of my car getting fixed. More

by Ayanamccain28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jahaira Roman

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Jul 31, 2025

Chapman Nissan responded

Thank you for the great feedback! We’re glad to hear our team was helpful, communicative, and kept you informed every step of the way. We appreciate your trust and look forward to assisting you again in the future

July 25, 2025

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This was my 1st visit and I was very impressed. The only concern I had was being not Told I would be charged a percentage if I used a credit card More

by pepsi270.tc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 04, 2025

Chapman Nissan responded

Thank you for your feedback and for choosing us for your first visit—we’re glad to hear you were impressed! We apologize for the lack of clarity regarding the credit card fee and appreciate you bringing it to our attention. We'll work on making that information more transparent moving forward. We hope to see you again soon!

Aug 04, 2025

Chapman Nissan responded

Thank you for your feedback and for choosing us for your first visit—we’re glad to hear you were impressed! We apologize for the lack of clarity regarding the credit card fee and appreciate you bringing it to our attention. We'll work on making that information more transparent moving forward. We hope to see you again soon!

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