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AJ Milone
AJ Milone at Chapman Nissan

AJ Milone

Service Advisor

Chapman Nissan

6723 Essington Avenue
Philadelphia, PA 19153

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4.6
19 Reviews
4.6

19 Reviews

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19 Reviews of AJ Milone

August 11, 2025

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Employee Rating

Excellent friendly customer service and emeneties. Clean and comfortable atmosphere. I will only trust Chapman to service my car. More

by dbeloved316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi, Dwayne Thompson

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Aug 11, 2025

Chapman Nissan responded

Thank you for the wonderful feedback! We’re glad to hear you enjoyed our friendly customer service, amenities, and comfortable atmosphere. Your trust means a lot to us, and we look forward to continuing to take great care of your car!

August 04, 2025

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Employee Rating

I have no complaints. I felt like they did above and beyond work compared to other places I’ve been to very friendly greedy me well and it was very transparent. More

by Angelc2931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi, Dwayne Thompson

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Aug 04, 2025

Chapman Nissan responded

Thank you, Angel! We’re so glad to hear you had a great experience and felt we went above and beyond. It’s wonderful to know you were greeted warmly and appreciated the transparency. We look forward to welcoming you back!

July 27, 2025

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I always receive the most knowledgeable service here, everyone is pleasant and extremely patient with me More

by jetaime.m.crisden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi, Dwayne Thompson

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Jul 31, 2025

Chapman Nissan responded

Thank you for the kind words! We’re happy to hear that our team consistently provides knowledgeable, pleasant, and patient service. We truly appreciate your loyalty and look forward to continuing to take great care of you!

July 27, 2025

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Everyone at the dealership was helpful and explained everything very well and communicated with me throughout the whole process of my car getting fixed. More

by Ayanamccain28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jahaira Roman

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Jul 31, 2025

Chapman Nissan responded

Thank you for the great feedback! We’re glad to hear our team was helpful, communicative, and kept you informed every step of the way. We appreciate your trust and look forward to assisting you again in the future

July 27, 2025

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I know a chicken that laid an egg. the egg hatched into a brown pig that xxxxxxmarshmallows More

by churdski
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2025

Chapman Nissan responded

😂 Sounds like you’ve got a very creative and funny sense of humor there! If you’re leaving a review, you might want to make it more service-related so it can be posted—or keep this one as a fun inside joke.

July 25, 2025

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This was my 1st visit and I was very impressed. The only concern I had was being not Told I would be charged a percentage if I used a credit card More

by pepsi270.tc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 04, 2025

Chapman Nissan responded

Thank you for your feedback and for choosing us for your first visit—we’re glad to hear you were impressed! We apologize for the lack of clarity regarding the credit card fee and appreciate you bringing it to our attention. We'll work on making that information more transparent moving forward. We hope to see you again soon!

Aug 04, 2025

Chapman Nissan responded

Thank you for your feedback and for choosing us for your first visit—we’re glad to hear you were impressed! We apologize for the lack of clarity regarding the credit card fee and appreciate you bringing it to our attention. We'll work on making that information more transparent moving forward. We hope to see you again soon!

July 22, 2025

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Employee Rating

Once again I was very pleased with the service dept. . especially the efforts of AJ Malone More

by tjdecarolis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Bear, Daniel Ricciardi, Dwayne Thompson, Jahaira Roman

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Jul 31, 2025

Chapman Nissan responded

Thank you for your continued trust! We’re happy to hear that our service department—and especially AJ Malone—once again provided a positive experience. We truly appreciate your loyalty and look forward to your next visit! Thank you for your continued trust! We’re happy to hear that our service department—and especially AJ Malone—once again provided a positive experience. We truly appreciate your loyalty and look forward to your next visit! Thank you for your continued trust! We’re happy to hear that our service department—and especially AJ Malone—once again provided a positive experience. We truly appreciate your loyalty and look forward to your next visit! Ask ChatGPT

July 20, 2025

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Employee Rating

They are honest & reliable! Lincoln took care of all my needs! Wouldn’t go anywhere else’ More

by Dotsiell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lambert, Marc Bear, Lincoln Overholtzer, Daniel Ricciardi, Dwayne Thompson, Jahaira Roman

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Aug 04, 2025

Chapman Nissan responded

Thank you, Dotsiell! We're so glad to hear that Lincoln took great care of you and that you found our team honest and reliable. Your trust means everything to us—we look forward to seeing you again

July 18, 2025

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Employee Rating

We had a engineer check with a code p0301. We receive a quick response from the dealer and were told they could check on it. We are pleased they fixed it next morning. More

by haiyin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Bear, Daniel Ricciardi, Dwayne Thompson, Jahaira Roman

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Aug 04, 2025

Chapman Nissan responded

Thank you, Haiyin! We’re glad we could provide a quick response and resolve the issue with the P0301 code promptly. It's great to hear you were pleased with the next-day service. We appreciate your trust and look forward to assisting you again!

July 18, 2025

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Employee Rating

From my salesman Mr. Warren Crooks to the extended warranty lady to Mr. Anthony the representative in the service department. I am very happy with my Chapman Nissan deale More

by peguesshirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 18, 2025

Chapman Nissan responded

Thank you for the wonderful feedback! We're thrilled to hear that Mr. Warren Crooks, our warranty specialist, and Mr. Anthony in service all contributed to a great experience. Your satisfaction means a lot to us, and we're grateful to have you as part of the Chapman Nissan family!

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