AL COBB | Page 4

Best people I have purchased a vehicle from and I have been buying vehicles for 30+ years now. been buying vehicles for 30+ years now. More

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Gave us the best price for what we wanted Very friendly and other salespeople were very nice and other salespeople were very nice More

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The hospitality and attention given to my specified car needs was outstanding! needs was outstanding! More

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I had the Best experience ever. This is my 2 nd Car purchase from Russ Darrow. My salesman is awesome. He is my same salesman. Wouldn’t go to anyone else. I would rate him a 10. purchase from Russ Darrow. My salesman is awesome. He is my same salesman. Wouldn’t go to anyone else. I would rate him a 10. More

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I had a wonderful experience dor it ri be my first time leasing a vehicle....Im very satisfied..Thank you again!!!!Thank you God for sending me there!!! leasing a vehicle....Im very satisfied..Thank you again!!!!Thank you God for sending me there!!! More

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Russ Darrow Honda is an amazing and consistent business that keeps the customer in mind. Always clean, friendly and helpful making the experience memorable. During times of a pandemic when everyone is worr that keeps the customer in mind. Always clean, friendly and helpful making the experience memorable. During times of a pandemic when everyone is worried about getting sick they ensure that everyone has on a mask, that hand sanitizer is available and they constantly wipe down high traffic areas. I am thoroughly impressed each and every time I step through the door. My salesperson Lesia Matthis always goes far above and beyond to ensure that my needs are met and questions throughly answered. She even follows up after the sale is complete and on a scheduled out of the office day. Her customer service skills never cease to exceed expectations. This is why I have only purchased vehicles from her and plan to do so in the future. More

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Easy process from beginning to end. Fair & friendly. Impressed with how smooth everything went. I would strongly recommend this Dealership. Thank you to Al, Dale, and Shauna. Impressed with how smooth everything went. I would strongly recommend this Dealership. Thank you to Al, Dale, and Shauna. More

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Love, love, LOVE the service I received from Derrick! Russ Darrow, give that man a raise! He’s kind, professional and extremely helpful! He’s amazing!!! Russ Darrow, give that man a raise! He’s kind, professional and extremely helpful! He’s amazing!!! More

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Derrick was a top notch salesman from start to finish! He understood & respected my needs and over delivered on everything he told me the process would be. He was very knowledgeable & patient and was always understood & respected my needs and over delivered on everything he told me the process would be. He was very knowledgeable & patient and was always immediately available for any questions or concerns. This was honestly the best car buying experience I have had. The finance department was awesome as well! Everything regarding my purchase was explained with great detail & care. I am extremely happy with my purchase. I will always highly recommend Derrick Wilson at Russ Darrow Honda Metro Mall Milwaukee! More

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Rude sales manager The Sales Manager Al is extremely rude and dismissive. I bought a new vehicle from them and after I got home I saw a large scratch on the steering wh The Sales Manager Al is extremely rude and dismissive. I bought a new vehicle from them and after I got home I saw a large scratch on the steering wheel. When I brought the car back to have them fix it, Al just kept talking about how great a deal I got and how I'll never get a better deal anywhere else. He didn't offer to fix the problem but only offered to return the vehicle. Al is exactly the type of care salesman that you're afraid of when you go to a dealer. Rude, overbearing, dismissive, and dishonest. The person who sold my vehicle, Mike, was great. But when it came to support after the sale I was very disappointed. More

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