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ALEX RODRIGUEZ
ALEX RODRIGUEZ at Shottenkirk Toyota Granbury

ALEX RODRIGUEZ

SERVICE ADVISOR

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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4.9
267 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

267 Reviews

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267 Reviews of ALEX RODRIGUEZ

January 03, 2026

Dealership Rating
Employee Rating

Thank You Dallas and Service Crew I'm pleased and satisfied! Merry Christmas to Y'all! Y'all are wonderful ❤️ More

by Jules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: OSCAR BLACK, KIM MOORE, CARI SIMPSON, GARLAND ROBINSON, CRAIG HOFER, BROOKE PIERCE, HEATHER COPELAND, Ozzie Villarreal, Janie Long , Dallas, Alex, Michael Cordell Mikey Brown

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Jan 03, 2026

Shottenkirk Toyota Granbury responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

December 30, 2025

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Employee Rating

Alex has always taken great care of any service I have had done. He constantly keeps me updated on what they are doing and how it is going. More

by Fireflymom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 30, 2025

Shottenkirk Toyota Granbury responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Toyota Granbury, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

December 29, 2025

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Employee Rating

Great service and communication Really appreciate the fireplace going on this cold day in Texas. I’ll be back More

by cindy.batson8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 30, 2025

Shottenkirk Toyota Granbury responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

November 13, 2025

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Employee Rating

We enjoyed shopping here are sales rep and finance rep worked with us on finding exactly what we wanted we had choice of vehicle color and negotiated final price we pay per month and was able to have choi More

by richardwhitworth3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TYLER AKINS, HUNTER DENNIS

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Nov 13, 2025

Shottenkirk Toyota Granbury responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Toyota Granbury. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

August 22, 2025

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I have had occasion to be in the dealership several times and different times of the day, I have yet to find even one employee that was not friendly and very ready to please. They have done everything they s More

by jannakulisz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: KIM MOORE, TYLER AKINS, LOGAN MORGAN

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Aug 22, 2025

Shottenkirk Toyota Granbury responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Toyota Granbury! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

June 03, 2025

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Employee Rating

As always they did a TREMENDOUS job … they truly are the best TOYOTA dealership around … we have owned TOYOTA vehicles for over 30 years and have always serviced them at a dealership and they are superb! More

by Esego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: EFRAIN ELI RODRIGUEZ

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Jun 03, 2025

Shottenkirk Toyota Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

May 31, 2025

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Eli with Shottenkirk service in team are all very professional and helpful. No wait necessary! Great team! More

by margiewood07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON, GARLAND ROBINSON, BROOKE PIERCE, HEATHER COPELAND , MORIAH LENNINGTON, EFRAIN ELI RODRIGUEZ, Denise Bone

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Jun 03, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 10, 2025

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Employee Rating

My car service and deluxe wash was taken care of in a timely manner. My service advisor Alex was very friendly, professional, and had great communication. He made everything easy for me to understand. I More

by Beccaleon29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 03, 2025

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Employee Rating

All the staff are kind and professional. It’s always a pleasure doing business there. More

by mimipam1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 04, 2025

Shottenkirk Toyota Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

March 31, 2025

Dealership Rating
Employee Rating

Alex made sure my detail was perfect and done in a timely manner. Everything was great! More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 01, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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