ALEX RODRIGUEZ
ALEX RODRIGUEZ at Shottenkirk Toyota Granbury

ALEX RODRIGUEZ | Page 25

SERVICE ADVISOR

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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5.0
269 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

269 Reviews

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269 Reviews of ALEX RODRIGUEZ

May 18, 2023

Dealership Rating
Employee Rating

Garland was so helpful when I was having trouble with my car & service was great. Kelly taking me home & picking me up, also. More

by NANCYDAVIS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON , Kelly

May 28, 2023

Shottenkirk Toyota Granbury responded

Thank you NANCYDAVIS10 for your kind words and your 5-star review. We appreciate your business and look forward to seeing you next time. Shottenkirk Toyota of Granbury.

May 10, 2023

Dealership Rating
Employee Rating

I always enjoy my time at Shottenkirk Toyota. I am treated with respect, the waiting area is pleasant. The service advisor was efficient—and, they washed my car. More

by MSVELA
Service Time
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON

May 11, 2023

Shottenkirk Toyota Granbury responded

MSVELA, Thank you for your 5-Star review. We always appreciate the opportunity to serve you. See you next time.

May 09, 2023

Dealership Rating
Employee Rating

Everything went as planned. Very helpful, I needed to know about car paint and how to use the color pen. More

by DIANALEV_08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON

May 11, 2023

Shottenkirk Toyota Granbury responded

Hi DIANALEV_08, thank you for your positive review. We appreciate your business and look forward to seeing you next time.

May 05, 2023

Dealership Rating
Employee Rating

This is the best Toyota dealership and all of Texas. My husband and I have purchased three Toyotas at this dealership over the years and have maintained our service for each of our automobiles here they More

by GERI.LOWRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON, GARLAND ROBINSON , Rob Floroplus, Robert Grant

May 09, 2023

Shottenkirk Toyota Granbury responded

Thank you GERI.LOWRY for your glowing review. We truly appreciate your business and look forward to serving you in the future.

May 05, 2023

Dealership Rating
Employee Rating

I drive from Keller Texas all the way to Granbury for service at this dealership. They are by far the best Toyota dealership I have ever been acquainted with in over 20 years. I will still keep coming he More

by GERI.LOWRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON, GARLAND ROBINSON , Rob Floroplus, Robert Grant

May 09, 2023

Shottenkirk Toyota Granbury responded

Thanks for this fantastic review. We appreciate your business.

May 04, 2023

Dealership Rating
Employee Rating

I always receive exceptional service at service department at Shottenkirk Toyota and I highly recommend them. More

by MM9207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON

May 04, 2023

Shottenkirk Toyota Granbury responded

Thank you MM9207 for your 5-star review. We appreciate your business and look forward to serving you on your next visit.

May 04, 2023

Dealership Rating
Employee Rating

Mitch was freakin awesome. He could tell I fell in love with the white TRD Camry. Let me text drive it. It was game over. I’m still unable to access the full Toyota app; it More

by RCROBB
Recommend Dealer
Yes

Other Employees Tagged: Mitch

May 02, 2023

Dealership Rating
Employee Rating

Very fast, very fine, very capable. Responded quickly, communicated clearly, showed responsibility, showed concern and politeness. More

by KATHERINE.HALL0825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON , Rob Floroplus

May 02, 2023

Shottenkirk Toyota Granbury responded

@KATHERINE.HALL0825, Thank you for your 5-star review. We truly appreciate your business and look forward to serving you again.

May 02, 2023

KATHERINE.HALL0825 responded

I shall return.

May 01, 2023

Dealership Rating
Employee Rating

2 hours for a scheduled oil change was not a good effort. My previous oil changes were handled much better More

by SKAGGS96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 01, 2023

Shottenkirk Toyota Granbury responded

Thank you for taking time to visit with me about your recent service experience, SKAGGS96. I am sorry that we did not complete your service in a timely manner. I have visited with the service advisor and he will take the needed steps to ensure it does not happen again. I was encouraged to hear all your other service visits have been good experiences and this one was an outlier. We appreciate your business and look forward to seeing you next time. Rob Grant Service Director

May 01, 2023

Dealership Rating
Employee Rating

Everything was timely, everyone was nice and friendly. I only used Shottenkirks because of the great service More

by emeryrde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON, GARLAND ROBINSON , Rob Floroplus, Robert Grant

May 01, 2023

Shottenkirk Toyota Granbury responded

Thank you emeryrde for your kind review. We appreciate you business and look forward to seeing you on your next service.

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