I recently had the pleasure of working with Eli
Rodriguez at Sottenkirk Toyota Granbury, and I can't speak highly enough of the experience. From the moment I arrived, Eli made sure I felt welcomed
Rodriguez at Sottenkirk Toyota Granbury, and I can't speak highly enough of the experience. From the moment I arrived, Eli made sure I felt welcomed and well-informed about the process.
Eli was incredibly knowledgeable, taking the time to explain all the details of the recommended services and ensuring I understood my options. There was no pressure, just clear, honest advice that helped me make the best decision for my vehicle.
What impressed me most was Eli’s communication throughout the entire service. I was kept updated on the status of my car, and any additional work needed was thoroughly explained before proceeding. This transparency built a level of trust that I deeply appreciate.
When I picked up my car, it was ready on time, and Eli Rodriguez went over everything that had been done, answering any lingering questions I had. The entire process was seamless, and I left feeling confident that my car was in great hands.
Overall, Eli exemplifies excellent customer service. I would highly recommend [him/her/them] to anyone looking for
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by Danny
Service Price Transparency
Aug 09, 2024 -
Shottenkirk Toyota Granbury responded
Danny, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!
Alex was very respectful, polite and quick!
Definitely recommend him for your service needs! Highly recommend!
Definitely recommend him for your service needs! Highly recommend!
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by skyler hammer
Service Price Transparency
Aug 08, 2024 -
Shottenkirk Toyota Granbury responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Alex was fantastic!
He took care of all my service needs. I highly recommend him.
He took care of all my service needs. I highly recommend him.
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by hgalbin1953
Service Price Transparency
Aug 08, 2024 -
Shottenkirk Toyota Granbury responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Alex is very kind and solves everything I need very
quickly so I am glad Toyota always is the best option!
quickly so I am glad Toyota always is the best option!
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by monoviedo86
Service Price Transparency
Aug 02, 2024 -
Shottenkirk Toyota Granbury responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Great service!
! Great attitudes and quick for sure! Would recommend to all. Comfy waiting area as well!
! Great attitudes and quick for sure! Would recommend to all. Comfy waiting area as well!
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by matthew
Service Price Transparency
Aug 02, 2024 -
Shottenkirk Toyota Granbury responded
matthew, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!
Thankyou for the oil change coupon.
It really helped my budget. Also thankyou for the vehicle inspection. I will bring my van back for the other work that needs to be done.
It really helped my budget. Also thankyou for the vehicle inspection. I will bring my van back for the other work that needs to be done.
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by SPYTKOWIN
Verified Customer
Verified Customer
Service Price Transparency
Aug 01, 2024 -
Shottenkirk Toyota Granbury responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Quick customer service.
Loved that they sent me a text with a link of additional services needed on my vehicle and I was able to accept the services or deny them. Alex was g
Loved that they sent me a text with a link of additional services needed on my vehicle and I was able to accept the services or deny them. Alex was great at explaining what they were as well!
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by Christina
Service Price Transparency
Jul 26, 2024 -
Shottenkirk Toyota Granbury responded
Christina, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
He was very nice and caring and I really appreciated
everything he did for us
everything he did for us
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by mariaguadalupediaz141
Service Price Transparency
Jul 19, 2024 -
Shottenkirk Toyota Granbury responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!
Mr. Alex Rodriguez he got me in for a 5k service and
detail without an appointment and it was all done within an hour and a half! It was speedy service and he was super friendly! Excellent time manageme
detail without an appointment and it was all done within an hour and a half! It was speedy service and he was super friendly! Excellent time management!
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by Beccaleon29
Service Price Transparency
Jul 19, 2024 -
Shottenkirk Toyota Granbury responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Shottenkirk Toyota is a GREAT dealership.
I always go there for service on my Camry. Your service department is fantastic.
I always go there for service on my Camry. Your service department is fantastic.
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by simpsond0
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
MORIAH LENNINGTON
Jun 27, 2024 -
Shottenkirk Toyota Granbury responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!