AZ Ehteshami | Page 3
Lease Retention Manager
Jim Falk Lexus of Beverly Hills
9230 Wilshire Blvd
Beverly Hills, CA 90212
32 Reviews
Write a Review32 Reviews of AZ Ehteshami
June 25, 2020
Car buying experience I thought the gentleman who helped us test drive the car was very professional and great to work with. The lady I spoke with on the phone, AZ told us I thought the gentleman who helped us test drive the car was very professional and great to work with. The lady I spoke with on the phone, AZ told us the car was ready for us to test drive because we were driving a long way. However when we arrived she failed to call us to tell us it was already sold. This really made me mad because when we arrived I spoke with her again and she failed to tell me what happened personally. We never met her. Otherwise, the car buying at your dealership was good. More
June 18, 2020
I would have given a 5 star but I felt some discrimination when I was trying to ask an associate a question. I brought it up to the sales associate but I felt it was swept under the rug. I wi discrimination when I was trying to ask an associate a question. I brought it up to the sales associate but I felt it was swept under the rug. I wish I knew her name. I wish I could give AZ 5 stars but she just greater us and handed us over to Michael to help us out. Michael was very pleasant and courteous. I give him 5 stars More
Other Employees Tagged: Michael
June 12, 2020
Michael was able to step up and make a sale when a regular sales Associate was a little arrogant. Good job Michael! Real asset to the dealership!! regular sales Associate was a little arrogant. Good job Michael! Real asset to the dealership!! More
Other Employees Tagged: Michael Ibarra
June 10, 2020
Friendly staff and helpful in my car buying experience. Complimentary water, coffee and light snacks. Valet parking and limited street parking. Beware of street construction on Wilshire Blvd. Complimentary water, coffee and light snacks. Valet parking and limited street parking. Beware of street construction on Wilshire Blvd. More
Other Employees Tagged: Michael Shin
June 08, 2020
Started the process speaking with AZ(?) on the phone. We agreed to drive down although it was already min afternoon. She said she’d send the car right then to get cleaned up. We arrived about 2 hours late agreed to drive down although it was already min afternoon. She said she’d send the car right then to get cleaned up. We arrived about 2 hours later. She was gone but Jimmy helped us. Test drive was fine. I didn’t enjoy your no negotiation strategy. Where is the fun in that. But we felt the price was good for us. The finance fellow was good, making the process quick. And you “driver” (young man) was exceptional. He waited with us an extra 40 minutes as we waited for the car to return from being washed down the street. Very pleasant and also knowledgeable about the RX350 as he walked us through many of the features after we got the car. So overall very good, except the car should have been washed and cleaned up before we got there. In-N-Out was almost closed be the time we got to Valencia. We would definitely consider your store when looking for our next Lexus. More
May 01, 2020
Great service Everything was great. The only things that did not happened that would have been nice was as my garage door opener and my cell phone did not sinc. Everything was great. The only things that did not happened that would have been nice was as my garage door opener and my cell phone did not sinc. Otherwise Juanito was great! More
Other Employees Tagged: John Kim
February 24, 2020
Eddy Chavarria is amazing and I now have two Lexus vehicles that I serve with him! I trust him implicitly with my cars and he always knows what's best. He provides amazing service and has become a fr vehicles that I serve with him! I trust him implicitly with my cars and he always knows what's best. He provides amazing service and has become a friend! Thank you JFLBH and thank you, Eddy! More
Other Employees Tagged: Eddy Chavarria
February 21, 2020
Thank you again for making this experience easy. Walked out extremely happy and in a brand new NX. Amazing customer service and full of information. out extremely happy and in a brand new NX. Amazing customer service and full of information. More
Other Employees Tagged: John Kim , DJ
July 16, 2018
Very good Everyone were nice and professional , will recommend To people who are looking for Lexus, liked the sales manager that I worked with , Angad Chhina Everyone were nice and professional , will recommend To people who are looking for Lexus, liked the sales manager that I worked with , Angad Chhina worked very hard to finalize the car that I bought, same as his Assistant, More
May 22, 2018
Wonderful and Easy! What an Amazing experience! Everyone I dealt with was incredibly friendly, polite, and easy to work with. John Kim gave me a great deal and delivered What an Amazing experience! Everyone I dealt with was incredibly friendly, polite, and easy to work with. John Kim gave me a great deal and delivered on everything he promised. Highly Recommend! More
Other Employees Tagged: John Kim