Aaren Bates
Aaren Bates at Suburban Ford of Waterford
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Aaren Bates

Quick Lane Advisor

Suburban Ford of Waterford

6975 Highland Rd
Waterford, MI 48327

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4.8
17 Reviews
4.8

17 Reviews

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17 Reviews of Aaren Bates

September 02, 2023

Dealership Rating
Employee Rating

Very nice very nice facility. Plenty of space to relax while my car is being serviced. Everyone was friendly and the service was done quickly. More

by Rdyashinsky
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Freeman

Sep 05, 2023

Suburban Ford of Waterford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sep 06, 2023

Suburban Ford of Waterford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

August 31, 2023

Dealership Rating
Employee Rating

Fast and friendly service and good location make it a perfect choice for me that I would recommend to others. More

by otgj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2023

Suburban Ford of Waterford responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2023

Dealership Rating
Employee Rating

Brien Martin has answered all of my questions and taken care that I understood what happened with my tire. He is an asset to your team. More

by penglen3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brien Martin , Not sure who worked on the car. Good job!

Sep 03, 2023

Suburban Ford of Waterford responded

Hi, we're happy to hear you had such a positive experience with Brien! Please let us know if there is ever anything else we can do for you! Safe travels!

Sep 03, 2023

Suburban Ford of Waterford responded

Hi, we are very happy we could provide you with a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

July 25, 2023

Dealership Rating
Employee Rating

I had purchased the 3-pack oil service previously from Suburban Ford and this was the use of my second oil change service. Checking in was very easy and quick and within about 30 minutes of dropping off t More

by T-Sto64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2023

Suburban Ford of Waterford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jul 28, 2023

Suburban Ford of Waterford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

July 13, 2023

Dealership Rating
Employee Rating

Service is great got an oil change nice and quick would recommend to more people. Thanks More

by Mustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Parker Sereno

Jul 17, 2023

Suburban Ford of Waterford responded

Hi Mustang, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 13, 2023

Dealership Rating
Employee Rating

To Whom it may concern: I wanted to mention to your staff at Suburban Ford that they went above and beyond their normal routine, and to Let them get some recognition for what they did to a very unu More

by Michaeln2v
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Huvaere , Rob (Mechanic)

Jul 17, 2023

Suburban Ford of Waterford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Suburban Ford of Waterford. We are always more than happy to assist you if anything else comes up. Take care!

July 12, 2023

Dealership Rating
Employee Rating

I took my truck in for 7000 mile service (oil change & filters) I was there at 7:00am and out before 8:00am excellent job & also the attendant that wrote the truck up for service was also excellent Thank More

by timothy.moore.4@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2023

Suburban Ford of Waterford responded

Hi, we appreciate your feedback! Safe travels!

Jul 14, 2023

timothy.moore.4@att.net responded

Thanks

Jul 14, 2023

Suburban Ford of Waterford responded

Hi Timothy, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 21, 2023

Dealership Rating
Employee Rating

The customer service was wonderful. Work was completed quickly and they washed my truck! I am a very satisfied customer. More

by TraceyM
Service Price Transparency
Recommend Dealer
Yes
Jun 24, 2023

Suburban Ford of Waterford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

June 16, 2023

Dealership Rating
Employee Rating

The dealership did an excellent job, working on my vehicle in a timely manner and I was completely satisfied. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jailen Gills

Jun 19, 2023

Suburban Ford of Waterford responded

Hi, we're pleased to hear everything was completed to your satisfaction! Thank you so much for being one of our valued guests and we look forward to your next visit!

Jun 19, 2023

Suburban Ford of Waterford responded

Hi, thank you so much for your positive comments about Suburban Ford of Waterford! If you have any further questions, please give us a call. We're always happy to help!

June 02, 2023

Dealership Rating
Employee Rating

Fast and concise. Very friendly advisor and knew everything about the service. I would recommend her. More

by campg53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2023

Suburban Ford of Waterford responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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