Aaron Forness
Aaron Forness at Randy Marion Subaru

Aaron Forness

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.9
99 Reviews

Dealership Experience

1 yr, 3 mos

Industry Experience

2 yrs, 7 mos

4.9

99 Reviews

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99 Reviews of Aaron Forness

September 28, 2025

Dealership Rating
Employee Rating

Friendly and professional. The team made it easy to get the service done. I was pleasantly surprised. More

by JOHNPCHENG
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Matos

Sep 28, 2025

Randy Marion Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 28, 2025

Dealership Rating
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This dealership has always been excellent . We have leased 3 cars from them. Service department has always been great More

by JAMESV180
Service Price Transparency
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Recommend Dealer
Yes
Sep 28, 2025

Randy Marion Subaru responded

Thank you for choosing Randy Marion Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 27, 2025

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I had to go the Service Center less than a month after purchasing the car. The tire pressure light was coming on, and there’s was a noise coming from the rear of the vehicle. After some exploring, the sou More

by TINAN230
Service Price Transparency
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Recommend Dealer
Yes
Sep 27, 2025

Randy Marion Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Sep 27, 2025

TINAN230 responded

YOU ARE VERY WELCOME!

September 27, 2025

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Bought a certified pre-owned Car. It was clean, remote star added, done on time, and everything works well. More

by neumannown
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Recommend Dealer
Yes

Other Employees Tagged: Frank Tilghman

Sep 27, 2025

Randy Marion Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Randy Marion Subaru.

September 25, 2025

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All staff are fabulous! Service was great, staff knowledgeable, personable, and professional. Went above and beyond to make certain me and the vehicle were well taken care More

by addaway
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Recommend Dealer
Yes
Sep 25, 2025

Randy Marion Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 20, 2025

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Work was completed quickly and efficiently. Staff is always very friendly and helpful, and great at keeping us informed of the progress. More

by SOSEW102
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Recommend Dealer
Yes
Sep 20, 2025

Randy Marion Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 18, 2025

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The best dealership that I’ve visited. Polite, helpful staff, superb waiting area, pre-service and post-service care and follow up. Would recommend. 5/5 More

by JOHNBMULL
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Recommend Dealer
Yes

Other Employees Tagged: Jacob McMillen

Sep 18, 2025

Randy Marion Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 16, 2025

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Employee Rating

Friendly staff, clean and welcoming customer lounge area and quick service are always appreciated when we schedule service appointments. More

by GADDYMARIE
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Randy Marion Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Randy Marion Subaru, we look forward to having you as a valued customer for many years to come!

September 15, 2025

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Great experience with 1st time service on fleet vehicle and warranty work. Relaxing lounge with drinks and snacks! Aaron is a rock star, courteous, professional and attentive. More

by MICHAEL.D
Service Price Transparency
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Recommend Dealer
Yes
Sep 15, 2025

Randy Marion Subaru responded

Thank you for choosing Randy Marion Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 11, 2025

Dealership Rating
Employee Rating

I had a license plate issue. The brads were stripped out and I took it to them, and they jumped right on it for me. In no time they had me taken care of. I know it was a little p More

by badcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2025

Randy Marion Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Randy Marion Subaru!

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