Tim Lawson
Tim Lawson at Randy Marion Subaru

Tim Lawson

Service Manager

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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5.0
12 Reviews
5.0

12 Reviews

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12 Reviews of Tim Lawson

October 12, 2026

Dealership Rating
Employee Rating

Excellent service, employees were helpful and efficient. They explained future service repair suggestions. Quick turn around which was appreciated, More

by distabile.cf
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 12, 2026

Randy Marion Subaru responded

Your mention of our team explaining future repair suggestions highlights how we aim to keep you informed. Our team is pleased we could complete the service on your Crosstrek quickly and offer clear maintenance guidance. Knowing you appreciated the turnaround and suggestions means a lot to our service department.

September 19, 2026

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The service and sales teams have been very courteous and helpful. I certainly will tell my friends, thank you More

by TGDYERSR
Service Price Transparency
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Recommend Dealer
Yes
Sep 19, 2026

Randy Marion Subaru responded

Knowing our service and sales teams offered such attentive support is truly rewarding. We appreciate you spreading the word to your friends and look forward to assisting you again.

July 31, 2026

Dealership Rating
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This is the best service center I have ever brought a vehicle to! Always a pleasure at Randy Marion Subaru. More

by JCSMITH1
Service Price Transparency
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Recommend Dealer
Yes
Jul 31, 2026

Randy Marion Subaru responded

It’s wonderful to know you consider our service center the best and that each visit is enjoyable. Thank you for trusting us with your Honda Civic. Tim and our staff look forward to your next visit.

May 19, 2026

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Always kind and caring customer service. They were willing to take me in for an oil change right away instead of make an appointment for me. I was pretty surprised that I did not need to wai More

by getthatjob910
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Forness, Jacob McMillen

May 19, 2026

Randy Marion Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 08, 2026

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The best dealership I have been to. The attention to detail, amenities and quality of work is excellent. More

by ROLIVERA
Service Price Transparency
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Recommend Dealer
Yes
May 08, 2026

Randy Marion Subaru responded

What a pleasure to know our team provided attentive service for your Cadillac XT6. Tim and everyone here are proud to provide the attention to detail, amenities, and workmanship you experienced.

May 02, 2026

Dealership Rating
Employee Rating

This dealership had excellent customer service. Every person that we came in contact with was professional, friendly and helpful. We were particularly impressed with Tim Lawson, serv. Mgr, Jessica More

by ogdtrout
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Matos , Such a fine young man , Ty - mechanic

May 02, 2026

Randy Marion Subaru responded

We appreciate you choosing us for your Subaru Forester service and for the five-star review. Tim and Jessica will be pleased to know their professional, friendly support made a difference.

April 14, 2026

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FANTASTIC SERVICE EXPERIENCE ALL THE WAY AROUND! ! GREAT PRICE ON THE TIRES I WANTED. HIGHLY RECOMMEND! More

by ASHTON12
Service Price Transparency
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Recommend Dealer
Yes
Apr 14, 2026

Randy Marion Subaru responded

We appreciate you sharing your experience with our team for your Audi Q7 service and the value you found on those tires. Your recommendation means a lot, and we look forward to helping you again.

March 15, 2026

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Employee Rating

Every single time I’ve been at this dealership I’ve had a positive experience. Every time. They are kind and honest and create an environment where you feel like family. As long as I’m in the area they will More

by elishallovejoy
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 15, 2026

Randy Marion Subaru responded

Hearing that you feel at home with us every time really makes our day. We’re glad our team could deliver honest and caring service on your Crosstrek. We look forward to being your go to Subaru service center whenever you’re in the area.

March 11, 2026

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Excellent service. Service center valued my time. Was in and out in less than an hour. More

by bkreynolds32
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2026

Randy Marion Subaru responded

Thank you for choosing us to service your Subaru Crosstrek. We’re glad our team respected your time and had you back on the road in under an hour. Let us know if there’s anything else we can do for you.

March 11, 2026

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I appreciated the clear communication and excellent service. I was also impressed with short wait times. More

by PAULHOFFERBERT
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 11, 2026

Randy Marion Subaru responded

It’s great to know our team communicated clearly and kept your wait time brief during service on your Subaru Outback. We’re glad you were pleased with the experience. We look forward to assisting you again.

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