Aaron Forness | Page 2
Service Advisor
Randy Marion Subaru
301 West Plaza Drive
Mooresville, NC 28117
Dealership Experience
2 yrs, 2 mos
Industry Experience
3 yrs, 6 mos
180 Reviews
Write a Review180 Reviews of Aaron Forness
June 12, 2026
Our experience was started with a truck repair at a sister dealership. RM GMC was repairing my Canyon truck and found too many electrical issues for me to be comfortable continuing to drive it so I tra sister dealership. RM GMC was repairing my Canyon truck and found too many electrical issues for me to be comfortable continuing to drive it so I traded it for a Forester Limited touring and coul not be happier. Experience was so good overall we returned and bought a used certified vehicle from this dealership 10 days later! More
Other Employees Tagged: Keeley Murphy, Nick McElyea, Dave Winford
June 04, 2026
Very happy with Randy Marion Subaru service. Very friendly, efficient and cost appropriate. Only negative is they just started charging 3% to use a credit card and car repair bills don’t always Very friendly, efficient and cost appropriate. Only negative is they just started charging 3% to use a credit card and car repair bills don’t always lend themselves to using a check. More
May 25, 2026
Great place to get service for my Subaru! Easy to make appt and Aaron Foreness is always pleasant and helpful. Video of my vehicle is cool. Comfy waiting room. Easy to make appt and Aaron Foreness is always pleasant and helpful. Video of my vehicle is cool. Comfy waiting room. More
May 21, 2026
I was having an issue with headlight alignment on my Subaru Outback. Service Advisor Aaron Forness listened to my concern and had my car quickly scheduled to be evaluated. The technician was able to qui Subaru Outback. Service Advisor Aaron Forness listened to my concern and had my car quickly scheduled to be evaluated. The technician was able to quickly determine that there was an error in the headlight adjustment and set the lights to the correct position. I believe the issue has been resolved satisfactorily. I appreciate the staff at Randy Marion for addressing my issue quickly and professionally. More
May 21, 2026
This is a great dealer for service. I’m always out faster than I anticipated. I’m impressed with the video of my vehicle and take the advice of my service advisor. The only negative I c I’m always out faster than I anticipated. I’m impressed with the video of my vehicle and take the advice of my service advisor. The only negative I can say is there is no car wash. This is the first Subaru dealer I have been to that did not wash your car after service. More
May 19, 2026
Always kind and caring customer service. They were willing to take me in for an oil change right away instead of make an appointment for me. I was pretty surprised that I did not need to wai They were willing to take me in for an oil change right away instead of make an appointment for me. I was pretty surprised that I did not need to wait. They even offered me a ride so it would not interrupt my schedule, if I let them do the work then and there. Very thorough. Made sure to give me paperwork showing what my service included also. More
Other Employees Tagged: Tim Lawson, Jacob McMillen
May 12, 2026
Very easy to work with. Love the video info when they are servicing your vehicle. Drive further to go to this one. Am sure you would like them too. Love the video info when they are servicing your vehicle. Drive further to go to this one. Am sure you would like them too. More
Other Employees Tagged: Jessica Matos
May 09, 2026
Probably the BEST dealership Ive been too. From the buying the car to using the service department there is no pressure and everyone is so kind. I have all my oil changes done here and the w From the buying the car to using the service department there is no pressure and everyone is so kind. I have all my oil changes done here and the wait is average, but the communication is second to none and the pricing is very acceptable. Jessica in the service department is fantastic and had the pleasure of working with Aaron the first time also, who was also a delight to deal with. More
Other Employees Tagged: Jessica Matos
May 03, 2026
Staff is very friendly and their service was fast and affordable. The only improvement could be better signage for where to lineup outside. I arrived before opening for an express oil change (no appointm affordable. The only improvement could be better signage for where to lineup outside. I arrived before opening for an express oil change (no appointment) and was first to line up in front of the big sign that says "express", however three people that arrived after me got in first because I was in the wrong spot. Was just a bit confusing. More
Other Employees Tagged: Carson
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