Aaron Forness
Aaron Forness at Randy Marion Subaru

Aaron Forness | Page 2

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.9
180 Reviews

Dealership Experience

2 yrs, 2 mos

Industry Experience

3 yrs, 6 mos

4.9

180 Reviews

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180 Reviews of Aaron Forness

June 12, 2026

Dealership Rating
Employee Rating

Our experience was started with a truck repair at a sister dealership. RM GMC was repairing my Canyon truck and found too many electrical issues for me to be comfortable continuing to drive it so I tra More

by chuckbohler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 12, 2026

Randy Marion Subaru responded

We’re thrilled the Forester Limited Touring gave you the confidence you were looking for after your Canyon experience, and even more glad you came back for a certified Pre-Owned Impreza. Thank you for the 5-star rating and for trusting Subaru with both purchases. We look forward to serving you again.

June 04, 2026

Dealership Rating
Employee Rating

Very happy with Randy Marion Subaru service. Very friendly, efficient and cost appropriate. Only negative is they just started charging 3% to use a credit card and car repair bills don’t always More

by jpbaird5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2026

Randy Marion Subaru responded

We’re thrilled you found our Subaru Forester service friendly, efficient, and fairly priced. We apologize for the inconvenience of the new 3% credit card fee. Your feedback about payment options will be shared with our team.

May 28, 2026

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Employee Rating

Bringing in my wife’s car for routine maintenance is quick and easy. Didn’t need an appointment, very convenient. More

by HIBDON_CRAIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2026

Randy Marion Subaru responded

Thank you for highlighting how easy it is to bring your Subaru Legacy in for maintenance without an appointment. Aaron and our team are pleased our drop-off process was quick and convenient for you and your wife. We appreciate your five-star review and look forward to your next visit.

May 25, 2026

Dealership Rating
Employee Rating

Great place to get service for my Subaru! Easy to make appt and Aaron Foreness is always pleasant and helpful. Video of my vehicle is cool. Comfy waiting room. More

by SLKLAUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2026

Randy Marion Subaru responded

Thanks for choosing us for your Subaru service; we’re glad scheduling was simple and Aaron made the process pleasant. We’re happy you enjoyed the video feature and comfortable waiting room. We look forward to assisting your Subaru again.

May 21, 2026

Dealership Rating
Employee Rating

I was having an issue with headlight alignment on my Subaru Outback. Service Advisor Aaron Forness listened to my concern and had my car quickly scheduled to be evaluated. The technician was able to qui More

by MATEOPILOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2026

Randy Marion Subaru responded

Thank you for sharing your experience and for trusting Aaron and our service team with your Subaru Outback. We’re glad we could promptly correct the headlight alignment and get you back on the road safely. We appreciate your feedback and look forward to helping you again.

May 21, 2026

Dealership Rating
Employee Rating

This is a great dealer for service. I’m always out faster than I anticipated. I’m impressed with the video of my vehicle and take the advice of my service advisor. The only negative I c More

by susanmorse928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2026

Randy Marion Subaru responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

May 19, 2026

Dealership Rating
Employee Rating

Always kind and caring customer service. They were willing to take me in for an oil change right away instead of make an appointment for me. I was pretty surprised that I did not need to wai More

by getthatjob910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Lawson, Jacob McMillen

May 19, 2026

Randy Marion Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 12, 2026

Dealership Rating
Employee Rating

Very easy to work with. Love the video info when they are servicing your vehicle. Drive further to go to this one. Am sure you would like them too. More

by NICKJULY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Matos

May 12, 2026

Randy Marion Subaru responded

It’s wonderful to hear you found the process effortless and that the service videos added value. Knowing you’d drive farther for service on your Subaru Crosstrek is a great compliment. Thank you for recommending us to others.

May 09, 2026

Dealership Rating
Employee Rating

Probably the BEST dealership Ive been too. From the buying the car to using the service department there is no pressure and everyone is so kind. I have all my oil changes done here and the w More

by saeefamily4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Matos

May 11, 2026

Randy Marion Subaru responded

Thanks for sharing about your experience with Randy Marion Subaru. We appreciate your business and hope to see you again soon!

May 03, 2026

Dealership Rating
Employee Rating

Staff is very friendly and their service was fast and affordable. The only improvement could be better signage for where to lineup outside. I arrived before opening for an express oil change (no appointm More

by MJO1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carson

May 04, 2026

Randy Marion Subaru responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

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