Aaron Forness
Aaron Forness at Randy Marion Subaru

Aaron Forness

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.9
105 Reviews

Dealership Experience

1 yr, 4 mos

Industry Experience

2 yrs, 8 mos

4.9

105 Reviews

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105 Reviews of Aaron Forness

October 23, 2025

Dealership Rating
Employee Rating

It was just fine. Id recommend them again. Grave me a loaner and delivered my car promptly. More

by jamie66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron

Oct 23, 2025

Randy Marion Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 19, 2025

Dealership Rating
Employee Rating

Fast and reliable. Greeted me upon arrival and was ready before I walked in the door to pick up. Communicative and customer caring. All in all I just love how they do b More

by benallred73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2025

Randy Marion Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 19, 2025

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Employee Rating

Service was completed in a timely manner and the staff was courteous. Love the use of the video to show me maintenance needs of my vehicle. More

by mdnc94
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 20, 2025

Randy Marion Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Randy Marion Subaru, we look forward to having you as a valued customer for many years to come!

October 18, 2025

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Excellent customer service: I got a 2018 Subaru Outback at a great price. Great detailing and a tank full of gas; I didn’t even have to go there to pick up my license plate because they mailed it to me! More

by TINAN230
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Tilghman, Jessica Matos

Oct 18, 2025

Randy Marion Subaru responded

Here at Randy Marion Subaru, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 13, 2025

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Aaron was professional, kind and welcoming! The work was done in no time flat and done beautifully. AND I received a video of the work being done!! I was amazed and trilled to get back on th More

by robert_karen_donaldson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2025

Randy Marion Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Randy Marion Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

October 12, 2025

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Employee Rating

⸻ Nothing but praise for the team at Randy Marion Subaru. They made my daughter’s first car-buying experience an absolute pleasure. Special thanks to Marshall McCarty, Brian Fogarty, Joshua Elliott, More

by Jimmy143
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 12, 2025

Randy Marion Subaru responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Randy Marion Subaru!

October 05, 2025

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Excellent service. Would recommend to anyone. Completed work ahead of schedule and were very nice. More

by andersontg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2025

Randy Marion Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 28, 2025

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Friendly and professional. The team made it easy to get the service done. I was pleasantly surprised. More

by JOHNPCHENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Matos

Sep 28, 2025

Randy Marion Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 28, 2025

Dealership Rating
Employee Rating

This dealership has always been excellent . We have leased 3 cars from them. Service department has always been great More

by JAMESV180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2025

Randy Marion Subaru responded

Thank you for choosing Randy Marion Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 27, 2025

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Employee Rating

I had to go the Service Center less than a month after purchasing the car. The tire pressure light was coming on, and there’s was a noise coming from the rear of the vehicle. After some exploring, the sou More

by TINAN230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2025

Randy Marion Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Sep 27, 2025

TINAN230 responded

YOU ARE VERY WELCOME!

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