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Aaron Forness
Aaron Forness at Randy Marion Subaru

Aaron Forness | Page 8

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

Contact Me
4.9
180 Reviews

Dealership Experience

2 yrs, 2 mos

Industry Experience

3 yrs, 6 mos

4.9

180 Reviews

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180 Reviews of Aaron Forness

November 07, 2025

Dealership Rating
Employee Rating

They're are always worth the drive for great service, as I drive from Concord! More

by CARLOS.SANTIAGO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Fogarty, Mark Wilburn, Jessica Matos, Jacob McMillen

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Nov 07, 2025

Randy Marion Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Randy Marion Subaru.

November 05, 2025

Dealership Rating
Employee Rating

I appreciate the care and attention I receive when I come in for service, especially from Jess she makes everyone feel welcome! More

by cyndiio55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Wilburn, Jessica Matos, Jacob McMillen

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Nov 05, 2025

Randy Marion Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Randy Marion Subaru, we look forward to having you as a valued customer for many years to come!

November 02, 2025

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Employee Rating

The job was professionally done and the service advisor was excellent at taking my issue seriously. More

by luis2902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 02, 2025

Randy Marion Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 28, 2025

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Employee Rating

Very grateful for the help. I showed up with a list of concerns and some time constraints. The service coordinator and team worked swiftly to size up the problems and do the rep More

by lakeviewpsycholo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 28, 2025

Randy Marion Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 26, 2025

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Employee Rating

My outback had some mechanical issues The service department,especially Aaron, was fantastic I was kept advised at every step I received phenomenal courtesy during this process The car was return More

by OSOBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 26, 2025

Randy Marion Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Randy Marion Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

October 25, 2025

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Employee Rating

I greatly appreciate the work yall did and helping me with my vehicle. I was given great information. More

by LucyMay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2025

Randy Marion Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 23, 2025

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Employee Rating

It was just fine. Id recommend them again. Grave me a loaner and delivered my car promptly. More

by jamie66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron

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Oct 23, 2025

Randy Marion Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 19, 2025

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Employee Rating

Fast and reliable. Greeted me upon arrival and was ready before I walked in the door to pick up. Communicative and customer caring. All in all I just love how they do b More

by benallred73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 19, 2025

Randy Marion Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 19, 2025

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Employee Rating

Service was completed in a timely manner and the staff was courteous. Love the use of the video to show me maintenance needs of my vehicle. More

by mdnc94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Wilburn, Jessica Matos, Jacob McMillen

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Oct 20, 2025

Randy Marion Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Randy Marion Subaru, we look forward to having you as a valued customer for many years to come!

October 13, 2025

Dealership Rating
Employee Rating

Aaron was professional, kind and welcoming! The work was done in no time flat and done beautifully. AND I received a video of the work being done!! I was amazed and trilled to get back on th More

by robert_karen_donaldson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 13, 2025

Randy Marion Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Randy Marion Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

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