Aaron Forness
Aaron Forness at Randy Marion Subaru

Aaron Forness | Page 9

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.9
173 Reviews

Dealership Experience

2 yrs

Industry Experience

3 yrs, 4 mos

4.9

173 Reviews

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173 Reviews of Aaron Forness

September 20, 2025

Dealership Rating
Employee Rating

Work was completed quickly and efficiently. Staff is always very friendly and helpful, and great at keeping us informed of the progress. More

by SOSEW102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2025

Randy Marion Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 18, 2025

Dealership Rating
Employee Rating

The best dealership that I’ve visited. Polite, helpful staff, superb waiting area, pre-service and post-service care and follow up. Would recommend. 5/5 More

by JOHNBMULL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob McMillen

Sep 18, 2025

Randy Marion Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 16, 2025

Dealership Rating
Employee Rating

Friendly staff, clean and welcoming customer lounge area and quick service are always appreciated when we schedule service appointments. More

by GADDYMARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Randy Marion Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Randy Marion Subaru, we look forward to having you as a valued customer for many years to come!

September 15, 2025

Dealership Rating
Employee Rating

Great experience with 1st time service on fleet vehicle and warranty work. Relaxing lounge with drinks and snacks! Aaron is a rock star, courteous, professional and attentive. More

by MICHAEL.D
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Randy Marion Subaru responded

Thank you for choosing Randy Marion Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 11, 2025

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Employee Rating

I had a license plate issue. The brads were stripped out and I took it to them, and they jumped right on it for me. In no time they had me taken care of. I know it was a little p More

by badcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2025

Randy Marion Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Randy Marion Subaru!

September 10, 2025

Dealership Rating
Employee Rating

I had a battery issue. I called that morning and they got me right in, diagnosed the dead battery, replaced it and I was on my way. I use them for all the service on both o More

by LSHOOK9032
Recommend Dealer
Yes
Sep 10, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us a review. We appreciate your business.

September 10, 2025

Dealership Rating
Employee Rating

I really appreciate it. The video of my oil change. Jessica always remembers me and my car. It makes me feel very special. I finally found a place I can trust. More

by lynkennerly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Matos

Sep 10, 2025

Randy Marion Subaru responded

Thank you for leaving a review, and I'm so happy to have Jessica on our team. Please reach out if you need anything.

August 30, 2025

Dealership Rating
Employee Rating

Randy Marion is a top notch dealer. Will work with your schedule and will have your car service quickly!! I have done business with them over the past 10 years… More

by JGOODNIGHT9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Matos

Sep 05, 2025

Randy Marion Subaru responded

Thank you so much for taking the time to review us. We greatly appreciate your feedback and hope to see you again soon!

August 19, 2025

Dealership Rating
Employee Rating

I highly recommend Randy Marion Subaru and their service department. I appreciate their honesty about what needs to be done on my car. Their service department is one of the reasons I bought a Subaru. More

by JWILLIAMS4827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

August 19, 2025

Dealership Rating
Employee Rating

Had my 30K mile service completed, and I was offered a loaner vehicle so I didn’t have to wait at the dealership. Everything was great! More

by BRYAN.GADBERRY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

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