Abood Katib | Page 7

Our car broke down while in NJ and Smythe was able to assist with trying to get us back on the road safely and quickly. When our car was determined to be total, they lended a hand in helping us find a ne assist with trying to get us back on the road safely and quickly. When our car was determined to be total, they lended a hand in helping us find a new vehicle for a fair price. They were never pushy even though we were in a dire situation. Would highly recommend speaking with Salesman Bob Cerza and Auto Shop Rep Mark Terry for any of your needs. More

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The team was very responsive and pleasant to work with. They moved things along quickly and were not pushy. A review of the car's features was provided, which was very helpful. Overall great experience! They moved things along quickly and were not pushy. A review of the car's features was provided, which was very helpful. Overall great experience! More

by DOREENMR1 Verified Customer Verified Customer

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Great dealership with great people. who understand the words “customer service.” Will definitely be going back when my lease is up. who understand the words “customer service.” Will definitely be going back when my lease is up. More

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Ryan and Abood were wonderful to work with. Professional, personable, knowledgeable. I did not have to deal with the “dreadful car buying process”. I would definitely recommend Smythe Volvo an Professional, personable, knowledgeable. I did not have to deal with the “dreadful car buying process”. I would definitely recommend Smythe Volvo and will definitely use them again. More

by CHRISOULA.FOLEY Verified Customer Verified Customer

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I had an exceptional experience at Smythe Volvo when purchasing my new XC40. The staff was knowledgeable, transparent, and genuinely focused on helping me find the right vehicle at a fantastic price. Th purchasing my new XC40. The staff was knowledgeable, transparent, and genuinely focused on helping me find the right vehicle at a fantastic price. The entire process was smooth, respectful, and refreshingly pressure free. Kudos to Jesus Garcia who called me on his day off to answer my questions and continues to ensure my satisfaction even after the sale. What stood out most was how genuinely attentive he was throughout the entire process. He didn’t just focus on making a sale—he took the time to understand what I needed, answered every question with patience, and made sure I felt confident in my decision. I also want to acknowledge Angelo Gamba, pre-owned sales manager, who did everything he could to earn my business and truthfully exceeded my expectations; Abood Katib, business manager, who worked professionally with us to finalize the deal and Zane Fortson, delivery specialist, who patiently took the time to review the vehicle features with us. When I found a scratch on the tire rim, it was immediately taken care of. Thank you! I highly recommend this dealership to anyone looking for great service, fair pricing, and a team that truly stands behind their brand. More

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Working with Kevin, Bob, Harry, and Abood was great. We're new customers of this dealership and had a great experience purchasing our pre-owned XC90. We look forward to continuing to work with them in t We're new customers of this dealership and had a great experience purchasing our pre-owned XC90. We look forward to continuing to work with them in the future. More

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Fast informative and honest they really know how to treat their customers especially Steven he’s great their customers especially Steven he’s great More

by TIKCHAVIS21 Verified Customer Verified Customer

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Overall great experience with sales, finance, and especially service. This dealership has a nice feel to it. Small, friendly atmosphere, unlike many other car dealers. There were a couple of bumps i especially service. This dealership has a nice feel to it. Small, friendly atmosphere, unlike many other car dealers. There were a couple of bumps in the road in my CPO purchase, but they handled it well and addressed it quickly. Would definitely buy/lease here again. More

by STEPHJNAPOLIELLO Verified Customer Verified Customer

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Seven years ago I purchased a Volvo at Smythe Volvo. The salesman was Bob Cerza. I could not have lucked out more than having Bob help me with the purchase. So this week when I considered a new car I wa The salesman was Bob Cerza. I could not have lucked out more than having Bob help me with the purchase. So this week when I considered a new car I was pleased to see that Bob was still there. His professionalism, patience, and sense of humor are still intact. As many times as I asked, Bob answered every question. He is a pleasure to deal with and I highly recommend Smythe and particularly Bob when you’re looking for a new car. More

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Very professional and responsive. The whole team from management, sales and product specialist are right on point with their service and product knowledge. They guide you through the The whole team from management, sales and product specialist are right on point with their service and product knowledge. They guide you through the buying process smoothly keeping you informed every step of the way. Kevin, Tyler, Alan and Abood were great to work with. More

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