Adam Arendt

I bought this vehicle from this dealer about 6 weeks ago, on the day of purchase I had to travel TX for work. Once at the dealer I realized that the rocker molding on the passenger side was missing, when I m on the day of purchase I had to travel TX for work. Once at the dealer I realized that the rocker molding on the passenger side was missing, when I made my observation they told me that they had already requested the part and as soon as it arrived it would be sent to my residence address. Two weeks later I contacted them concerning about why the piece had not yet arrived, to which they replied that it had not been requested yet, this was the first lie, after several calls about this problem for which they have not had the courtesy to return Not a single one of my calls or answered a single one of my text emails, I asked him to please send me the tracking number of the order that they supposedly put on eBay, but as is customary in them I have not had any response to neither does this request. On June 25th after several calls finally, they answer me by sending me a picture of the wrong part with not even the same color. Trusting in them I gave them the benefit of doubt and I wait for ten more days to get the right part. Three days ago I started to call again, never call me back, and today July 11/2020 after 6 weeks I talked to the manager and he still is asking about what part of the car is the one that they honor in send to my address. That is why I feel that my rights as a consumer are being violated even when they signed a promise to comply with providing me with the part that was missing from the vehicle at the time of purchase. I have wanted to solve this in the best way but I have not found a friendly response from this dealer. More

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Nuestro primer Jeep 🤩 Gracias Mark por tu ayuda en nuestro primer Jeep. Todos los d este dealer se portaron excelente con nosotros, contestaron todas nuestras preguntas. Gracias Mark por tu ayuda en nuestro primer Jeep. Todos los d este dealer se portaron excelente con nosotros, contestaron todas nuestras preguntas. Definitivamente fue una experiencia agradable y recomendamos este dealer a cualquiera que le interese hacer una compra de vehículo. 💯 por ciento recomendados. More

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Amazing Experience Was introduced by Adam. He was able to direct us to Kim. Kim was so patient with us wanting to check everything out. She helped us weigh all our optio Was introduced by Adam. He was able to direct us to Kim. Kim was so patient with us wanting to check everything out. She helped us weigh all our options. She's amazing ! ASK FOR KIM! Then Michael from finance worked his magic and made it all happen. So greatful for this amazing team who keeps it real when discussing numbers or options. More

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