Mark Jackson

I bought this vehicle from this dealer about 6 weeks ago, on the day of purchase I had to travel TX for work. Once at the dealer I realized that the rocker molding on the passenger side was missing, when I m on the day of purchase I had to travel TX for work. Once at the dealer I realized that the rocker molding on the passenger side was missing, when I made my observation they told me that they had already requested the part and as soon as it arrived it would be sent to my residence address. Two weeks later I contacted them concerning about why the piece had not yet arrived, to which they replied that it had not been requested yet, this was the first lie, after several calls about this problem for which they have not had the courtesy to return Not a single one of my calls or answered a single one of my text emails, I asked him to please send me the tracking number of the order that they supposedly put on eBay, but as is customary in them I have not had any response to neither does this request. On June 25th after several calls finally, they answer me by sending me a picture of the wrong part with not even the same color. Trusting in them I gave them the benefit of doubt and I wait for ten more days to get the right part. Three days ago I started to call again, never call me back, and today July 11/2020 after 6 weeks I talked to the manager and he still is asking about what part of the car is the one that they honor in send to my address. That is why I feel that my rights as a consumer are being violated even when they signed a promise to comply with providing me with the part that was missing from the vehicle at the time of purchase. I have wanted to solve this in the best way but I have not found a friendly response from this dealer. More

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exellant we had great experience with everybody Mark Jackson was very knowledgeable and we would recommend sahara to our friends and we would definitely buy ou we had great experience with everybody Mark Jackson was very knowledgeable and we would recommend sahara to our friends and we would definitely buy our next vehicle from you all More

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Best car buying experience Mark greeted me in the parking lot and from their he treated me like a good friend; kind, respectful and empathic to my needs. He did not waste my tim Mark greeted me in the parking lot and from their he treated me like a good friend; kind, respectful and empathic to my needs. He did not waste my time showing me cars that did not fit me or my budget. Again, a great guy and I would recommend anyone to see Mark to buy a car. You won’t regret it. More

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Nuestro primer Jeep 🤩 Gracias Mark por tu ayuda en nuestro primer Jeep. Todos los d este dealer se portaron excelente con nosotros, contestaron todas nuestras preguntas. Gracias Mark por tu ayuda en nuestro primer Jeep. Todos los d este dealer se portaron excelente con nosotros, contestaron todas nuestras preguntas. Definitivamente fue una experiencia agradable y recomendamos este dealer a cualquiera que le interese hacer una compra de vehículo. 💯 por ciento recomendados. More

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Awesome experience If anyone looking for a dealership to go to purchase a vehicle Sahara is the one. The staff is very nice and professional. Mark Jackson help me out to If anyone looking for a dealership to go to purchase a vehicle Sahara is the one. The staff is very nice and professional. Mark Jackson help me out today with my purchase and I'm very happy. He's awesome you can asked for him if you want a 🚗 More

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