Adam Ayala
Adam Ayala at Access Ford of Corpus Christi
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Adam Ayala | Page 3

Parts Advisor

Access Ford of Corpus Christi

3680 U.S. 77 Access Road
Corpus Christi, TX 78410

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4.4
35 Reviews

Languages Spoken

English English

Spanish Spanish

4.4

35 Reviews

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35 Reviews of Adam Ayala

March 07, 2023

Dealership Rating
Employee Rating

Always break our cars ! Leave parts of the car undone . Never complete jobs in a timely manner ! Rude staff it’s the worst place to go if your car needs any work done More

by RONILUV05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Juan Buentello, Trent Marks

Mar 09, 2023

Access Ford of Corpus Christi responded

Hello, Thank you for sharing your experience. It is unfortunate to hear about this and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Ruben Velasco Rvelasco@lithia.com 325-793-3028 General ManagerThank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. JR Velasco General Manager rvelasco@lithia.com

March 01, 2023

Dealership Rating
Employee Rating

This is the third vehicle I have purchased at this dealership. The sales representative and service department are exceptional, thank you Access Ford for making my purchases a great experience. I woul More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello, Golden Gonzales , George Gonzalez III

Mar 02, 2023

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are glad your time with us was a great experience! We hope to see you again down the road!

March 01, 2023

Dealership Rating
Employee Rating

Great service! Sometimes a long wait with no loaner vehicles available. I live 20 miles away and am very busy. But all things aside, best service I can get. More

by JAMES.DOYLE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

Mar 01, 2023

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are glad your time with us was a great experience! We hope to see you again here at Access Ford of Corpus Christi!

January 21, 2023

Dealership Rating
Employee Rating

Great people great service from time I purchased my F-350 and still now during service. More

by DANIELTHOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2023

Access Ford of Corpus Christi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

January 06, 2023

Dealership Rating
Employee Rating

Truck has issues, they are getting fixed. Only issue I have is the truck has issues. They are getting taken care of, but I have no vehicle to get around in. More

by JonRich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 08, 2023

Access Ford of Corpus Christi responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, Jon, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Just minutes from anywhere in Corpus Christi! Esteban Chapa General Sales Manager estebanchapa@lithia.com

Jan 08, 2023

JonRich responded

I’m 100% satisfied! The truck had some issues upon driving it home off the lot. Got it to service and it is getting fixed and I was given a loaner vehicle. Should have the truck back in the next few days!

December 06, 2022

Dealership Rating
Employee Rating

Very good service. Friendly ! Fast service .I did not have to wait all day to get my oil chagrd More

by KOHUTEKJUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Golden Gonzales , Johnathan Aldridge

Dec 07, 2022

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are glad your time with us was a friendly experience! We hope to see you again here at Access Ford of Corpus Christi!

November 02, 2022

Dealership Rating
Employee Rating

I have always had a great experience when buying my vehicles at Access Ford. I am on my third truck since 2008 from Access. Luke Person has been a pleasure to work with when buying my last 2 trucks. More

by SICMTRIPP
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello, Luke Person

Nov 02, 2022

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are happy to hear your time with us is always a great experience! We look forward to seeing you again here at Access Ford of Corpus Christi!

October 28, 2022

Dealership Rating
Employee Rating

Very nice and prompt service! Will definitely be back! I received my tire the next day with them immediately calling to put it on. More

by CHEYENNEBORCHERT19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 28, 2022

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are glad our team was able to provide you with a nice experience! We hope to see you again soon!

July 29, 2022

Dealership Rating
Employee Rating

Great people, great service fast and completed the work requested on the first try. Will go back for all my truck repairs. More

by Orange Grove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rick Lerma, Patti Fitzgerald

Jul 31, 2022

Access Ford of Corpus Christi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Access Ford Lincoln of Corpus Christi! We look forward to having you as one of our valued customers. Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

July 12, 2022

Dealership Rating
Employee Rating

Their staff was very nice and also good about keeping me up on my vehicle and answering any questions that I had when I was calling them More

by cadmoya2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

Jul 13, 2022

Access Ford of Corpus Christi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

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