Adam Bent | Page 2

A few months ago I purchased a set of tires from Subaru of Little Rock. It was the second time I have purchased tires from the dealership and the second time I was glad I did. The prices are competitive of Little Rock. It was the second time I have purchased tires from the dealership and the second time I was glad I did. The prices are competitive plus I receive free tire rotation with each oil change and a road hazard warranty. The last item on that list is worthy of the 5 star rating. Last week I discovered a slow leak in a rear tire. I was able to drive to the dealership where they found a screw in the tire and located in a place that could not be repaired. I was first told that it would be 5 hours before a replacement tire would be delivered and my service writer attempted to secure a rental for me to avoid the wait. When he couldn't do that, he left the shop, retrieved the new tire and had me out of the store in about an hour. All that to honor a free warranty. Outstanding service. One more thing; this is the second time I have been lucky, or unlucky enough to make use of the warranty. I also encountered a road hazard while I was driving on the first set I bought from the dealer. You may not want to stand next to me in a thunderstorm with that kind of luck/ More

by LORETTAFAN Verified Customer Verified Customer

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Quick, attentive service with friendly employees. Use of text updates are appreciated and make the wait seem even shorter. I drive two hours to get it done and foresee myself continuing to do even Use of text updates are appreciated and make the wait seem even shorter. I drive two hours to get it done and foresee myself continuing to do even after the initial service plan ends. More

by sambewell28 Verified Customer Verified Customer

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Following a battery replacement the car was returned to me with no working GPS, no way to reset radio stations, lights not working normally, driver recognition erased, unable to take or make calls. Tried me with no working GPS, no way to reset radio stations, lights not working normally, driver recognition erased, unable to take or make calls. Tried to reset Apple Maps and directions were shown as an incoming call. After many trips to Subaru the issues appear to be resolved. Adam Bent and Jessie Havniear were very responsive as we worked through the issues. I don’t understand why, after purchasing a (very expensive) battery, no checks were performed to ensure all systems were working before the car was returned to me. More

by acaverley Verified Customer Verified Customer

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Great place loved doing business Thanks for helping with my purchase of the outback. Wonderful my purchase of the outback. Wonderful More

by Brock_ledbetter Verified Customer Verified Customer

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Great place loved doing business Thanks for helping with my purchase of the outback. Wonderful my purchase of the outback. Wonderful More

by Brock_ledbetter Verified Customer Verified Customer

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Clean shop, friendly service and convenient waiting area. It was a relatively quick turnaround time. They had trouble finding a tire tool they needed for my car, even though they had been the ones who stowed It was a relatively quick turnaround time. They had trouble finding a tire tool they needed for my car, even though they had been the ones who stowed it away last time. I was very disappointed to learn that I couldn't use any of the special offers available even though I bought my car there (I do not have a Subaru). That makes it fairly expensive for an oil change and tire rotation. More

by ccluter Verified Customer Verified Customer

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they're always very fast & offer very good customer service! I wait in their waiting area while they work on my car and I am usually never there for more than one hour! I highly recommend them! service! I wait in their waiting area while they work on my car and I am usually never there for more than one hour! I highly recommend them! More

by Claret Alcala Verified Customer Verified Customer

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I have been dealing with Subaru of Little Rock for a long time now, and they have always provided the best customer service, and have made me feel welcome with each and every visit. time now, and they have always provided the best customer service, and have made me feel welcome with each and every visit. More

by danieljackson05 Verified Customer Verified Customer

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Brought them a tricky one to fix and they performed brilliantly. Repaired quickly at a great price. I would highly recommend them to anyone. brilliantly. Repaired quickly at a great price. I would highly recommend them to anyone. More

by walts2017 Verified Customer Verified Customer

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Little Rock Dealership is the best ever. People there are always nice and treat you right People there are always nice and treat you right More

by RACHELLE_ATI Verified Customer Verified Customer

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