Adam Essa

The process of buying my new car was made extremely easy, thanks to my new friend Willie. He was an amazing salesman that helped me every step of the way and made the procedure as painless as possible. Unlik thanks to my new friend Willie. He was an amazing salesman that helped me every step of the way and made the procedure as painless as possible. Unlike other dealerships I have been to in the past. This has been a wonderful experience and I’ll be looking forward to coming back. Thank you Willie and everyone else that helped. More

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Great dealership with a great staff. Very nice and welcoming people all around. I worked with Wael and we spoke a few times before I went to the dealership. I had everything worked out w Very nice and welcoming people all around. I worked with Wael and we spoke a few times before I went to the dealership. I had everything worked out with a preapproval. While on my way to the dealership to pick up my new car my bank notified me they would no longer approval my deal. I explained this to Wael and he told me very confidentially , “We will get this deal done no worries” Sure enough we got it done with no problem at all. Wael even came down to the bank to help me get through the line faster! Great man, Highly suggested! Go see him for your next Mercedes you won’t regret it! More

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Far Exceeded my Expectations! Best dealership I have ever dealt with, hands down - across ALL makes of vehicles; and I've bought MANY vehicles in the past. They exceeded my expect Best dealership I have ever dealt with, hands down - across ALL makes of vehicles; and I've bought MANY vehicles in the past. They exceeded my expectations in every category and went WAAAY above and beyond what they had to do. I worked with Adam and he was amazing and always went the extra 10 miles, not just mile for me, but EVERYONE there that I had any contact with at all was incredible - including random employees that I wasn't even working with directly doing anything they could for me and checking with me to make sure I was happy. I can't praise this dealership enough and I am now a lifetime customer. I drove all the way from TX just to buy a car here because they had the one I wanted and I don't regret that decision for an instant. It was more than worth the drive and looking back I wouldn't have had it any other way. Even after I had the car back home in TX they continued to make sure I was happy and even helped me with minor aftermarket issues that came up with no hesitation and a smile. To be specific, the clear bra I purchased was peeling a little bit so they found the shop here in TX to fix it and handled everything. Even the clear bra place here in TX mentioned that they were amazing to deal with. The car was in PRISTINE condition when I picked it up; despite the fact that it was snowy and muddy outside, the car was absolutely spotless inside and out and looked BEAUTIFUL. Again, I can't say enough great things about this dealership. Wish there was a higher rating than just 5 stars... they deserve 100. More

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This dealership is amazing! They listen to what you want and very honest in which car is a better deal. I love going there and I definitely trust them. I’m a member for life. and very honest in which car is a better deal. I love going there and I definitely trust them. I’m a member for life. More

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Another Great Experience This is a lifetime partnership. MB of North Olmsted is first class and created such a great memorable experience for my wife and I. Adam is terrific a This is a lifetime partnership. MB of North Olmsted is first class and created such a great memorable experience for my wife and I. Adam is terrific and incredible to work with while we were transitioning into another Benz with them. Highly recommended. More

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This North Olmsted Merceds-Benz dealership is exceptional!! The staff provides friendly and professional customer service. Sales consultant, Adam Essa, is an excellent Brand Ambassador for this exceptional!! The staff provides friendly and professional customer service. Sales consultant, Adam Essa, is an excellent Brand Ambassador for this dealership. Adam is credible, hardworking and swift acting when it comes to providing the service that clients need. He kept in contact and handled all details throughout my process. I’d recommend him to anyone. It’s because of employees like him that companies thrive and succeed. He’s awesome!! More

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Awesome My 3rd time doing business Mercedes Benz of North Olmsted and as always with great service and customer care. Adam is awesome and so is Michael Rybia My 3rd time doing business Mercedes Benz of North Olmsted and as always with great service and customer care. Adam is awesome and so is Michael Rybia More

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Excellent experience Our experience with your dealership was outstanding, all members of staff were very professional and knowledgeable. My husband and I traveled from Vir Our experience with your dealership was outstanding, all members of staff were very professional and knowledgeable. My husband and I traveled from Virginia to purchase our CLS, your staff made our visit very pleasant. All members we interacted with were very courtesy. I must stress the professionalism of our salesman Sebastian Martinez. We highly recommend your dealership to others and look forward to our next purchase with you. More

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