Adam Hensley

Easy making appointment using the app. Quick service. At the waiting area they offer complimentary fresh coffee , hot chocolate and tea plus a popcorn 🍿 over all I am happy with the servi Quick service. At the waiting area they offer complimentary fresh coffee , hot chocolate and tea plus a popcorn 🍿 over all I am happy with the service provided thank you More

Report | Print

Updated 1-9-2026. The toyota is running better then ever and no fuel smell. Can not that Adam for all the help in this matter. Did doctors yesterday and errands just p The toyota is running better then ever and no fuel smell. Can not that Adam for all the help in this matter. Did doctors yesterday and errands just perfect. I will be bringing it down to have oil changes done and services. Fantastic customer service and service department Update 1-8-2026 . Adam and his team have been outstanding in getting the fuel system sorted out on my Toyota highlander. Adam has gone above and beyond fixing my car. I will be bring it to them for oil changes and services from now on. I am 1 hour away but that is how confident i am in their service department. I would buy another car from this Dealership that how outstanding they have taken care of me. Thanks again to Gus, Adam for all the help they have given me. They are delivering my car up to Casa Grande today also which is super. Can not wait to have my highlander back. Thank you again . Update 1-8-2026 Toyota went back to the dealership they gave me a rental. Adam has been fantastic he has said he found the problem. Just waiting on parts . Adam has been outstanding and so helpful in getting to the route of the problem with fuel system. I would recommend this dealer to anyone after the service i have received. Will update review once Toyota is back in my possession. Can not put in my garage tried but the hissing sound and smell are so bad. 5 hours outside with the engine facing the garage fumes in my garage also . Back into the drive way now and the breeze moving it away. Hopefully Monday the car will be towed back and fuel issue will have to be address again. Not leaking but since i filled it up the problem started again. My neighbor said he could smell it from his house next door. Hopefully Monday Gus will call .I can get a rental. Adam was great today a hint of fuel smell but by the time it got half way home we stopped at a restaurant . After we came out could smell fuel by the front door coming from the Highlander 5 spots away . We got it home did errands parked it outside and toxic fuel smell again and something hissing under the intake. Been 2 hrs and came out to drive it and horrific fuel smell back. Going to have to go back to toyota or gmc to have them look at it . Updated Gus and Adam have been outstanding about getting the car to toyota to fix the fuel issue. Outstanding customer service from their whole team. Came back they did a full inspection and no more leak. They fixed we owe on the passenger glass and used deodorizer on the inside to get rid of the fuel smell along with engine wash. Again they have outstanding addressing the concerns we had about this vehicle. Thank you all so much for the fast response. We feel better about this suv now . Great people Chris in finance and RIley in used sales both excellent. Can not wait to take delivery on Saturday. Great People but the car is a turd. Tire pressure warning lights came on 30 miles into our trip home. Parked the car in the garage almost burnt my house down from the fuel orders. Had to move it out of my garage. I said i was returning the car wanted my money back they said they do not that. I would need to set up a service appointment to have them look at the car. Its a complete safety hazard to drive now. Terrible the car is a fire risk now . I since stopped communications with them. Had to have it towed to my mechanic for a complete inspection and list of problems it has. Now own a 33k car that is non running due to fire risk when driving it. Chris and riley are great people. Just xxxx dealer policies . They said xle would be a substitute but i bought the limited for its features. Never buying pre owned from them stay away. How is taking a fire risk car back a burden on the dealership ? I am not taking it back because it do not like it. It is for safety concerns. More

Report | Print

It’s the best dealership in the country, always makes me smile when I’m buying a vehicle smile when I’m buying a vehicle More

by HaileyFiore Verified Customer Verified Customer

Report | Print

Very good service, i would definitely recommend to family and friends, the only thing i wasn’t to impressed was there detail department. and friends, the only thing i wasn’t to impressed was there detail department. More

by guzmanvail Verified Customer Verified Customer

Report | Print

Adam was a valuable asset to your organization. A true professional and extremely empathetic with my concerns. He gets a strong 10 overall from me. A true professional and extremely empathetic with my concerns. He gets a strong 10 overall from me. More

Report | Print

You guys were great. Got me in quickly and out in about an hour. Everyone is super helpful. Thank you so much. Got me in quickly and out in about an hour. Everyone is super helpful. Thank you so much. More

Report | Print

Hector and Edgar are awesome. Picked out my car online went in and was out of there in 35 months bites with a new Buick. Picked out my car online went in and was out of there in 35 months bites with a new Buick. More

by brendigaribay Verified Customer Verified Customer

Report | Print

We love the care and the tentative they were to us and the family by offering water and adjunte if we needed something. Also, the restrooms were clean! the family by offering water and adjunte if we needed something. Also, the restrooms were clean! More

by Jesús Miranda Verified Customer Verified Customer

Report | Print

Adam was excellent. Always helpful. I’ve been coming here for four years, and I have never been disappointed. Thanks! Always helpful. I’ve been coming here for four years, and I have never been disappointed. Thanks! More

Report | Print

Absolutely the worst experience ive ever been through. Do not purchase a vehicle from these guys. They sold me a gray market vehicle and did not disclose that information. That is considered fraud! The 20 Do not purchase a vehicle from these guys. They sold me a gray market vehicle and did not disclose that information. That is considered fraud! The 2017 orange ram 1500 crewcab sport was a gray market vehicle. Major problems since day one! Had to take it back cuz it was shaking on The freeway at 60 mph. AC was blowing hot! Taillight fell off while I was driving it. Had the hemi tic. A gray market vehicle means that it was an original import from Canada. Without disclosing this info, lawsuits can be filed for this fraud. The 2017 orange ram is back on the market and in their inventory again. I had to take it back to the shop for the check engine light. They found out that the chasi was full of rust like major rust! Throughout the whole chasi. It turned out that there was almost 9 thousand dollars in repairs that needed fixing. It was never even inspected when i drove it off the lot. The front and rear control arms front and back. Struts and shocks all the way around. Leaking rear axle seal,Leaking AC compressor, Fuel pump reset, bad rotors. I dont have the documents in front of me but much more! Endurance would not cover this because of the gray market status. I learned that it was gray market from Endurance and they reimbursed me with my money that I paid them monthly. The salesman and finance guys dont care about you at all and just want to make a commission. I was driving my family in an unsafe vehicle and lost almost 9k on this vehicle. Do not buy from this dealership. Your better off going anywhere else but here. I had to trade the gray market ram for another vehicle and now I have a higher interest rate with no warranty at all. 14.99 percent interest rate. I went back to theese guys 4 times and all was worse than before. They literally took away the 3 year 100.000mile Warranty. The finance guy is worse than the salesman. GO SOMEWHERE ELSE IF YOU KMOW WHATS GOOD FOR YOU! Selling a gray market vehicle without disclosing it is considered Fraud! More

by santinoantone351 Verified Customer Verified Customer

Report | Print