Carla Bizzell

The experience could not have been better. Excellent customer service!! 5 Stars!! The attention to detail and making sure I was happy was very much appreciated!! Excellent customer service!! 5 Stars!! The attention to detail and making sure I was happy was very much appreciated!! More

by rogersmith0 Verified Customer Verified Customer

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I was pleased with Mr. Anthony Benton’s decision/willingness to correct all issues regarding the vehicle/purchase. I appreciated his swift action to make our issue a priori Anthony Benton’s decision/willingness to correct all issues regarding the vehicle/purchase. I appreciated his swift action to make our issue a priority. I am thankful that he will oversee that all issues are corrected. He is definitely a quality leader and well skilled to lead his team. Carla Bizzell- she is an asset to the company! It was her name and personal relationship that she extended during my previous purchases, that made me a repeat customer. This will be my third purchase with my partner/Brandon. We love the vehicle! We thank everyone involved in the process. We thank Anthony, Carla, the maintenance manger/workers. You are the BEST! May God bless the business with continued success! More

by broadwayd Verified Customer Verified Customer

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This was our second purchase from Jones’ with Ms. Carla, we have enjoyed buying from them. We love Ms. Carla, she is very pleasant and willing to help!!! She took the time and patience that was neede Carla, we have enjoyed buying from them. We love Ms. Carla, she is very pleasant and willing to help!!! She took the time and patience that was needed to help find the right vehicle for our family. More

by derondatuck Verified Customer Verified Customer

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everyone was very nice and prompt. They seemed to want to get my problems solved with little hassle to me They seemed to want to get my problems solved with little hassle to me More

by HEATH.DANIEL Verified Customer Verified Customer

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I can’t say enough good things about Jones GMC Dealership. I reside in Hammond Louisiana and had to make an 8 hour drive to get there and the sales team made the experience enjoyable. Starting wit Dealership. I reside in Hammond Louisiana and had to make an 8 hour drive to get there and the sales team made the experience enjoyable. Starting with Carla who provided me with all the information I needed about the car. Taking my numerous phone calls and keeping the experience a positive one. Then came Will who took the time to explain in detail all the information I need to make an informed decision about the vehicle which was a positive one. Then Samantha who had all the paperwork waiting on me ready for signature which allowed us to get in get it done and get back on the road headed back to Louisiana in record time. Experience was great they made us feel like family. Only downside is you guys are so far away, if you were closer there’s no doubt I would be purchasing more vehicles in the future. Once again thanks for everything. Bruce and Nancy Keirnan. Oh I almost forgot, I can’t forget LeeAnn. She’s the one who reached out to me and got this ball rolling. Thanks LeeAnn More

by bksgtmaj Verified Customer Verified Customer

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Very pleased as always. I've done business with them in past years and they are always courteous and friendly. They will try to work with you if you let them. Thanks. I've done business with them in past years and they are always courteous and friendly. They will try to work with you if you let them. Thanks. More

by mudcat_38357 Verified Customer Verified Customer

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Love all those girls in the service department always taking care of me and my truck. taking care of me and my truck. More

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Terrible company! Started off with not explaining all the details with the warranty for the vehicle with all the extra add on that I did not need. There was the "great Started off with not explaining all the details with the warranty for the vehicle with all the extra add on that I did not need. There was the "great" forever warranty, then the LoJack app that was an added cost on the total, plus a one year seat warranty I did not ask for. When asked if I could not add the forever warranty on the vehicle, they said no. Then I had the general manager call me and tell me the warranty was great and it would even cover a tire that blew out if that happened, which I knew better then to believe him on that. At that point, I should have told them I did not want the vehicle because of the amount of lies they told me just to get me to buy it. The last thing, which this is just minor but, when you spend 52,000 on a vehicle you would expect they would put a front license plate holder on it because my state requires us to have front license plates. They did not, nor after the multiple calls and request ever get me one. I kept getting the run around. I would not ever recommend someone to buy from this company. The lies from the general manager were comical and I should have just parted ways there. More

by pschwen1985 Verified Customer Verified Customer

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Friendly staff - Melvin and Carla were very helpful with getting the vehicles that we were interested in looking at. Kept check on us to make sure we were doing ok and did not need anything during the whol getting the vehicles that we were interested in looking at. Kept check on us to make sure we were doing ok and did not need anything during the whole purchase process. More

by PJWILK2000 Verified Customer Verified Customer

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Great experience with Melvia, Carla, and Romeo. They went out of their way to help me. They went out of their way to help me. More

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