Adam Maat

Mike Carlson ,Adam (finance Wizard) and Dave DeLeon worked diligently to get a Senior with breast cancer the most amazing deal possible. These men were authentic, smart & compassionate. worked diligently to get a Senior with breast cancer the most amazing deal possible. These men were authentic, smart & compassionate. More

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Everything was good - thank you to Deon and Aaron for your great customer service! :) - until the delivery of the car. The detailing of the new car was not up to par I had to wait another day for the car your great customer service! :) - until the delivery of the car. The detailing of the new car was not up to par I had to wait another day for the car to be re-detailed even then the car had water spots, dust and glue from the stickers. When we brought this to Adam Maat’s - sales manager - attention, he got defensive and argumentative- said that if we were not happy with the car to cancel the contract. It was upsetting to hear this as a new customer thus because of this particular incident and person my trust in Elk Grove Subaru has dwindled hence the 1 star. More

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I had one of the best positive experiences purchasing a brand new car from Elk Grove Subaru. The staff was very customer oriented. They worked with me and made sure I am happy with the price of the car, an brand new car from Elk Grove Subaru. The staff was very customer oriented. They worked with me and made sure I am happy with the price of the car, and with monthly payments. Sales man was extremely polite and listened to what I had to say. I never heard a word "NO" from any of the staff. I heard them say: "we will do our best to make sure you are happy with your purchase" I got a great price, below market value. Sales manager personally thanked me for buying a car from them. Finance Manager even worked the numbers to lower my monthly payments. I highly recommend Elk Grove Subaru for everybody who wants to make a great purchase and have a great experience doing it. More

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This review is about Marissa Anderson who is absolutely amazing. Back in October 2020 I met Marisa for the first time when she sold me my first Subaru. I absolutely loved Marissa’s customer service her att amazing. Back in October 2020 I met Marisa for the first time when she sold me my first Subaru. I absolutely loved Marissa’s customer service her attentiveness her listening skills are top notch. I came back in February and purchased a cross trek from Marisa and the reason I went back to Elk Grove was because of her. She is so outstanding and I’m super detailed and always make decisions now. So I was driving in on a Saturday morning from LA showed up at the dealership before they were even open so I told her told what I wanted to look at and after I got some coffee and drove over to her office she had every car ready for me to drive I was in a hurry so she made it all happen. I’m sure I threw her Saturday crazy busy day into even more of one but she never acted like it mattered she had all kinds of people she was helping that day But she still managed too make me feel like I was the only person that mattered. Normally that is not the most important thing to me but because four days earlier I had gotten into a car wreck in my Subaru BRZ and the car was totaled. The sales manager, Marisa and Jeremy made me and my husband feel like they cared about us . I am 100% convinced now Subarus are the only car I’m going to be buying in the future Marisa you are the best!!! More

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Excellent Customer Service Easy car buying experience with Gee, Adam and David. All our questions were answered and they made us feel great about our first Subaru car purchase. Easy car buying experience with Gee, Adam and David. All our questions were answered and they made us feel great about our first Subaru car purchase. Will recommend Elk Grove Subaru to all of our family, friends and clients. More

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Great experience, great people at Elk Grove Subaru Excellence service from all, Dave, Adam and Brent, and the star of stars was Mr. Brennan Parsons, such a pleasure to work with him, very professional, Excellence service from all, Dave, Adam and Brent, and the star of stars was Mr. Brennan Parsons, such a pleasure to work with him, very professional, knowledgeable and courteous. Thank you again Brennan. Donna was so sweet and her litto Gucci dog....adorable. More

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Love this dealer I bought a 2018 Subaru Outback from them 2 years ago. The salesman was very knowledgeable and the transaction was very easy. The car ended up being I bought a 2018 Subaru Outback from them 2 years ago. The salesman was very knowledgeable and the transaction was very easy. The car ended up being a lemon, the windows would not go up or down after 1 year. The car was surrendered and Subaru refunded most of my money. I just purchased a 2020 Outback yesterday. The dealer was very fair, and took into consideration my previous experience to give me a good deal. I hope this one will be good and I recommend this dealer if you are considering a Subaru. More

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If I could give more "stars" I would!! Went up to Elk Grove Subaru, just "kicking tires." Had looked at Chevy, with plans to look at a Ford and Honda! Only had seen Subaru on the road and l Went up to Elk Grove Subaru, just "kicking tires." Had looked at Chevy, with plans to look at a Ford and Honda! Only had seen Subaru on the road and liked the look! Talked to lots of people I trust and they had good things to say about the Outback. The sales staff greeted us and answered all our questions. Tried the Forrester first, too small for this 'Santa,' sized person, Outback was next and it was "just right." After the" test drive" was hooked! They had to do quite a bit of looking at other dealerships but they found us exactly what we were looking for! Negotiations were a breeze They gave us a fair value for our Equinox, and we settled on a very good deal on the Outback Limited. Brennan Parsons was the 'Sales Consultant' and Marissa Anderson did a fabulous job trying to explain 'all' the features of the Outback Limited! The management gentleman, Adam Maatoug, I'm making a 'walking stick" for his "MOM. All impressive, friendly people. I highly recommend them and thank them for their help and for taking the time to explain and answer our questions!! all!!! More

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Adam spat In my face a refused to wear protective face mask today during the PANDEMIC and suggested I buy elsewhere if I didn’t feel safe with their apparent lack of regard for customer safety. I expe mask today during the PANDEMIC and suggested I buy elsewhere if I didn’t feel safe with their apparent lack of regard for customer safety. I expected to leave a returning customer with a new car, I can’t imagine ever giving Lasher dealers any of my money now. Adrian tried to rectify things, but by the time we got to the test drive with him, we thought the day was over (wrong time on the test drive clock) and rushed out since we live over an hour away. More

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Brennan was helpful, supportive, and provided just the right amount of information. I really appreciated being able to work with him. Thank you all for your help. right amount of information. I really appreciated being able to work with him. Thank you all for your help. More

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