Mike Burden
Mike Burden at Brilliance Subaru

Mike Burden

Sales Manager

Brilliance Subaru

1500 N. Randall Rd
Elgin, IL 60123

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12 Reviews
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12 Reviews

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12 Reviews of Mike Burden

August 04, 2026

Dealership Rating
Employee Rating

They are very friendly easy to talk with. Understanding of what I was looking for Good experience More

by Tb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Ring , Isaiah

July 02, 2026

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Employee Rating

Got my car in right away and finished ahead of time. And kept me informed. More

by kvstorm22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 04, 2023

Dealership Rating
Employee Rating

Very personable, Easy to talk with. No pressure sales, explained everything clearly, finance was clear and easy to deal with. Sales and management staff was casual but professional. More

by Stormyboy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 06, 2023

Brilliance Subaru responded

Stormyboy, Thank you very much for the 5 star review and wonderful feedback. I hope to see you down the road for service, enjoy the new car! Jim DaLuga General Manager

November 25, 2022

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Employee Rating

These guys are awesome. It was the best experience I have ever had at a dealership More

by joegunther
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 26, 2022

Brilliance Subaru responded

Joe, thank you for the 5 star review. Jim DaLuga General Manager

August 07, 2022

Dealership Rating
Employee Rating

I received exceptional excellent service and treatment every single encounter with Brilliance. Never going anywhere else, and my next new car will be a Subaru from Brilliance. More

by Beth Niles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 15, 2022

Brilliance Subaru responded

Beth, thank you very much for the 5 star review and your total confidence in Brilliance Subaru. We can't wait until you are ready to buy a new car! Jim DaLuga General Manager

May 26, 2022

Dealership Rating
Employee Rating

I have dealt with this dealership several years ago and was happy. Today I dealt with it again and I am happier especially with the salesman I worked with, Ed. Troike. The place is as spotless as man be More

by johnson111441
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim DaLuga, Joe Gunther, Derek Thomas, Adam Mennella, Ed Troike , Jeremy Cybulski, Finance Manager

May 29, 2022

Brilliance Subaru responded

Thank you very much for the 5 star review and wonderful feedback regarding your experience with Ed Troike! Ed has done an amazing job taking care of his customers since we opened the dealership in 2014. Enjoy your new Subaru. Jim DaLuga General Manager

August 07, 2021

Dealership Rating
Employee Rating

It was a pleasant experience. Made a deal in 20 minutes. The sales and management very friendly and truly wanted you to have a great experience More

by Joecj0313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 11, 2021

Brilliance Subaru responded

Joecj0313, thank you very much for the 5 star review and your feedback. I am glad to hear that our team made your purchase experience quick and easy. I hope that you enjoy your new car. Jim DaLuga General Manager

May 19, 2020

Dealership Rating
Employee Rating

Great Dealership!! Staff is professional, courteous, and always helpful. Thank you service department, Mike B. and Jim D.!! Thanks for always being friendly. Staff ha More

by wjburden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim DaLuga, Rich Dencs

December 20, 2019

Dealership Rating
Employee Rating

Perfered Dealer Great sales and Service. This is our second Outback purchase with Brilliance Subaru. A very enjoyable experience. Finance walked us through all the pa More

by mike_birosak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2019

Brilliance Subaru responded

Mike, Thank you very much for the 5 star review and your comments. I very much appreciate your second vehicle purchase from Brilliance Subaru. Jim DaLuga General Manager

September 18, 2019

Dealership Rating
Employee Rating

Great experience with my daughters first new car purchase! Great buying experience and great people! Everyone from management, sales, finance and service are extremely helpful, friendly and have gone beyond a More

by John w/ Paige
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2019

Brilliance Subaru responded

John, thank you very much for the 5 star review and feedback. I am happy to hear that you daughters' first new car purchase was a positive experience. I appreciate the business and hope to see you in for your first service appointment. Jim DaLuga General Manager

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