Mike Burden

Very personable, Easy to talk with. No pressure sales, explained everything clearly, finance was clear and easy to deal with. Sales and management staff was casual but professional. No pressure sales, explained everything clearly, finance was clear and easy to deal with. Sales and management staff was casual but professional. Great experience. More

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These guys are awesome. It was the best experience I have ever had at a dealership It was the best experience I have ever had at a dealership More

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I received exceptional excellent service and treatment every single encounter with Brilliance. Never going anywhere else, and my next new car will be a Subaru from Brilliance. every single encounter with Brilliance. Never going anywhere else, and my next new car will be a Subaru from Brilliance. More

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I have dealt with this dealership several years ago and was happy. Today I dealt with it again and I am happier especially with the salesman I worked with, Ed. Troike. The place is as spotless as man be was happy. Today I dealt with it again and I am happier especially with the salesman I worked with, Ed. Troike. The place is as spotless as man be and everyone is super friendly no matter who you talk to. I enjoy the experience I have with Brilliance and can rely on them at any time. All those who work there are professional and treat you with respect and kindness. More

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It was a pleasant experience. Made a deal in 20 minutes. The sales and management very friendly and truly wanted you to have a great experience The sales and management very friendly and truly wanted you to have a great experience More

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Great Dealership!! Staff is professional, courteous, and always helpful. Thank you service department, Mike B. and Jim D.!! Thanks for always being friendly. Staff ha Staff is professional, courteous, and always helpful. Thank you service department, Mike B. and Jim D.!! Thanks for always being friendly. Staff has great people skills!! More

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Perfered Dealer Great sales and Service. This is our second Outback purchase with Brilliance Subaru. A very enjoyable experience. Finance walked us through all the pa Great sales and Service. This is our second Outback purchase with Brilliance Subaru. A very enjoyable experience. Finance walked us through all the paperwork. Thanks. More

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Great experience with my daughters first new car purchase! Great buying experience and great people! Everyone from management, sales, finance and service are extremely helpful, friendly and have gone beyond a Great buying experience and great people! Everyone from management, sales, finance and service are extremely helpful, friendly and have gone beyond all expectations to make sure we were more than satisfied with our purchase! Thanks so much for all incredible service you provide! Love the technology used to provide complimentary vehicle inspections with each service visit! Great customer service! You have a top notch crew and it's obvious everyone truely is compassionate about what they do! More

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Service review Always too notch at Brilliance Would recommend strongly! Employees are knowledgable, helpful, and willing to go the extra mile. Many care dealership Always too notch at Brilliance Would recommend strongly! Employees are knowledgable, helpful, and willing to go the extra mile. Many care dealerships are just about the sale but Brilliance is about long term relationships. More

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Purchased a 2010 Nissan Rogue. The experience was one of the better experiences I had a dealership except for one issue. The sales rep, Chad, was professional, clear and concise al The experience was one of the better experiences I had a dealership except for one issue. The sales rep, Chad, was professional, clear and concise along with the finance guy (probably Jason) but I don't really remember his name. During the purchase (5/9/19) process I asked if I could get the CVT transmission fluid changed and was told that it would cost $100.00 which is less then the $189.00 regular price. So Chad and I set the appointment with the service department for around 6:30pm on Monday, 5/13. So on Monday I drove back out which takes 35 minutes and was told by a different services mechanic that they could not change the transmission fluid since they didn't have the necessary Nissan computer to clear the settings. Again I was treated well but would have rather been told this at the very beginning rather than wasting an hour and 10 minutes plus gas driving back and forth. I really think everyone did a great job but hope that next time you will truly verify if you can and can't service a non-Subaru vehicle. One other note, I traded in my old 2003 Mazda MPV and forgot both of my garage door openers in it and both Chad and Mike made sure that I got them back. I truly appreciate the extra effort for that. Chad gave both my wife and I his card but I can't even find one. Again thank you. More

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