Adam Mennella
Adam Mennella at Brilliance Subaru

Adam Mennella | Page 4

Service Advisor

Brilliance Subaru

1500 N. Randall Rd
Elgin, IL 60123

4.8
94 Reviews
4.8

94 Reviews

Write a Review

94 Reviews of Adam Mennella

January 10, 2024

Dealership Rating
Employee Rating

Incredible service, honest and helpful! Took the time to fill out a form to get my car battery warranty extended! Also they show me what maintenance my car needed with zero pressure to have More

by m1_contreras
Service Price Transparency
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Recommend Dealer
Yes
Jan 16, 2024

Brilliance Subaru responded

m1_contreras, I am happy to hear that we were able to get a warranty extension for your battery, thank you for the 5 star review and we will see you next time. Jim DaLuga General Manager

January 04, 2024

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Loyal customer here, I keep coming back due to the professionalism of everyone. They are always willing to help. Many times they did not charge me for small things that makes me feel like they care a More

by Szmit Anna
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Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas

Jan 07, 2024

Brilliance Subaru responded

Anna, Thank you very much for the AMAZING review, we appreciate your loyalty to Brilliance Subaru. Thanks for the business and we look forward to seeing you next time. Jim DaLuga General Manager

December 21, 2023

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I was taken on time and the car was finished ahead of the time they gave me. I was kept up to date during the process. This dealership has been great on service and the only place I get my Subaru serviced. More

by r.faber
Service Price Transparency
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Recommend Dealer
Yes
Dec 24, 2023

Brilliance Subaru responded

r.faber, Thank you very much for the 5 star review and feedback, we really appreciate your loyalty to our dealership and look forward to seeing you next time. Jim DaLuga General Manager

December 12, 2023

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I always have a great experience at Brillance Subaru in Elgin! Everyone there is so nice and welcoming! More

by karebear68
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Recommend Dealer
Yes
Dec 17, 2023

Brilliance Subaru responded

karebear68, Thank you very much for the awesome review! We appreciate your loyalty to Brilliance Subaru and will continue to work hard to retain your business. Jim DaLuga General Manager

November 14, 2023

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Always quick and awesome service. Everyone is knowledgeable and is a pleasure to work with! More

by Sr576u
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Recommend Dealer
Yes
Nov 19, 2023

Brilliance Subaru responded

Thank you very much for the 5 star review, we really appreciate your business and look forward to seeing you next time. Jim DaLuga General Manager

November 06, 2023

Dealership Rating
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Service was done in a timely fashion. . Nice place to hang out while awaiting service. . More

by zaworskib
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Kilhefner

Nov 11, 2023

Brilliance Subaru responded

Thank you for the 5 star review and feedback, we appreciate your business and look forward to seeing you next time. Jim DaLuga General Manager

November 06, 2023

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Appreciate early morning availability for service. It is a clean and well stocked waiting room. Clear concise correspondence with technician/representative. More

by Williamlemire
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Recommend Dealer
Yes
Nov 11, 2023

Brilliance Subaru responded

William Thank you very much for the 5 star review. We really appreciate your business and look forward to seeing you next time. Jim DaLuga General Manager

October 26, 2023

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Efficient service. Recall completed as well as 1 oil change! Waiting area is clean and comfortable! More

by Mags
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Recommend Dealer
Yes

Other Employees Tagged: Rich Dencs, Derek Thomas

Oct 29, 2023

Brilliance Subaru responded

Mags, Thank you very much for the 5 star review and feedback, we hope to see you down the road for your future service needs. Jim DaLuga General Manager

August 31, 2023

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Adam M. and the parts/service team were super helpful in preparing and scheduling my vehicle's recent repair. Adam also made sure everything ran smoothly for More

by SherryB
Service Price Transparency
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Recommend Dealer
Yes
Oct 29, 2023

Brilliance Subaru responded

SherryB, Thank you very much for the 5 star review, I am glad t hear that Adam took great care of you. See you next time! Jim DaLuga General Manager

August 04, 2023

Dealership Rating
Employee Rating

Very personable, Easy to talk with. No pressure sales, explained everything clearly, finance was clear and easy to deal with. Sales and management staff was casual but professional. More

by Stormyboy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 06, 2023

Brilliance Subaru responded

Stormyboy, Thank you very much for the 5 star review and wonderful feedback. I hope to see you down the road for service, enjoy the new car! Jim DaLuga General Manager

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