Adam Mennella
Adam Mennella at Brilliance Subaru

Adam Mennella | Page 5

Service Advisor

Brilliance Subaru

1500 N. Randall Rd
Elgin, IL 60123

4.8
94 Reviews
4.8

94 Reviews

Write a Review

94 Reviews of Adam Mennella

July 28, 2023

Dealership Rating
Employee Rating

New relationship with this dealer. So far, so good. Communications, quote, billing, and service was excellent. More

by tedg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2023

Brilliance Subaru responded

Ted, Thank you very much for the 5 star review. I am glad that your first visit to Brilliance Subaru went well, we will do our very best to take great care of you down the road. Jim DaLuga General Manager

June 14, 2023

Dealership Rating
Employee Rating

The staff was friendly and efficient and I liked the waiting area for customers. It was not a very long wait to get an oil change. More

by mildred184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2023

Brilliance Subaru responded

Mildred, Thank you very much for the 5 star review, we appreciate the business and look forward to seeing you next time. Jim DaLuga General Manager

May 20, 2023

Dealership Rating
Employee Rating

Friendly, helpful, always a great experience in the service department at brilliance subaru. Thank you. More

by sjtol469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2023

Brilliance Subaru responded

Thank you very much for the 5 star review, we look forward to seeing you down the road for your next service visit. Jim DaLuga General Manager

May 16, 2023

Dealership Rating
Employee Rating

Adam was very pleasant and helpful. I liked that he was smiling and friendly. He also sent me a text so that I could ask additional questions while the service appointment was going o More

by mbianchi1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2023

Brilliance Subaru responded

Thank you very much for the 5 star review. I am so glad to hear that you had a pleasant experience with Adam. Thanks for the business and we will see you next time. Jim DaLuga General Manager

April 23, 2023

Dealership Rating
Employee Rating

Great service department! Quick and easy service appointment. They had to order parts and I was quickly advised when they came in. More

by Chrisdeacy
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jim DaLuga, Derek Thomas

May 01, 2023

Brilliance Subaru responded

Chris, Thank you very much for the 5 star review. I am glad you had a great experience and we really appreciate the business, see you next time. Jim DaLuga General Manager

February 24, 2023

Dealership Rating
Employee Rating

The service performed was done in a prompt manner . All people involved were very courteous . Nice to have a clean car to go in! More

by Dogdoc46
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2023

Brilliance Subaru responded

Thank you very much for the 5 star review, we really appreciate the business. Jim DaLuga General Manager

December 12, 2022

Dealership Rating
Employee Rating

Staff was very courteous and attentive. The service lane drive up was extremely efficient and made the whole process easier More

by erikrs4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Kilhefner

Dec 19, 2022

Brilliance Subaru responded

eriks4, thank you very much for the 5 star review and your comments, I am glad that you had a great experience at Brilliance Subaru. Jim DaLuga General Manager

November 13, 2022

Dealership Rating
Employee Rating

All of the employees are kind, helpful, and knowledgeable. It’s a fantastic dealership. I’m so glad they are just down the road from me. More

by Zzcrizz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2022

Brilliance Subaru responded

Zzcrizz, thank you very much for the 5 star review and feedback. Your business is much appreciated. Jim DaLuga General Manager

October 10, 2022

Dealership Rating
Employee Rating

Friendly, Listened, done in quick time. Staff was qualified, organized, Wait time was short and comfortable. More

by mr_warkat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Brilliance Subaru responded

Mr Warkat, Thank you for the 5 star review and your feedback. We appreciate the business and will see you next time. Jim DaLuga General Manager

September 17, 2022

Dealership Rating
Employee Rating

Great service. Very quick. No issues. Out of words to use for this survey so it shouldn’t be 15 More

by Dootsmeyer3
Recommend Dealer
Yes
Sep 25, 2022

Brilliance Subaru responded

Thank you for the 5 star review. Jim DaLuga General Manager

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