New relationship with this dealer.
So far, so good. Communications, quote, billing, and service was excellent.
So far, so good. Communications, quote, billing, and service was excellent.
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by tedg
Service Price Transparency
Jul 30, 2023 -
Brilliance Subaru responded
Ted,
Thank you very much for the 5 star review. I am glad that your first visit to Brilliance Subaru went well, we will do our very best to take great care of you down the road.
Jim DaLuga
General Manager
The staff was friendly and efficient and I liked the
waiting area for customers. It was not a very long wait to get an oil change.
waiting area for customers. It was not a very long wait to get an oil change.
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by mildred184
Service Price Transparency
Jun 29, 2023 -
Brilliance Subaru responded
Mildred,
Thank you very much for the 5 star review, we appreciate the business and look forward to seeing you next time.
Jim DaLuga
General Manager
Friendly, helpful, always a great experience in the
service department at brilliance subaru. Thank you.
service department at brilliance subaru. Thank you.
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by sjtol469
Service Price Transparency
May 30, 2023 -
Brilliance Subaru responded
Thank you very much for the 5 star review, we look forward to seeing you down the road for your next service visit.
Jim DaLuga
General Manager
Adam was very pleasant and helpful.
I liked that he was smiling and friendly. He also sent me a text so that I could ask additional questions while the service appointment was going o
I liked that he was smiling and friendly. He also sent me a text so that I could ask additional questions while the service appointment was going on.
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by mbianchi1
Service Price Transparency
May 22, 2023 -
Brilliance Subaru responded
Thank you very much for the 5 star review. I am so glad to hear that you had a pleasant experience with Adam. Thanks for the business and we will see you next time.
Jim DaLuga
General Manager
Great service department!
Quick and easy service appointment. They had to order parts and I was quickly advised when they came in.
Quick and easy service appointment. They had to order parts and I was quickly advised when they came in.
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by Chrisdeacy
May 01, 2023 -
Brilliance Subaru responded
Chris,
Thank you very much for the 5 star review. I am glad you had a great experience and we really appreciate the business, see you next time.
Jim DaLuga
General Manager
The service performed was done in a prompt manner .
All people involved were very courteous . Nice to have a clean car to go in!
All people involved were very courteous . Nice to have a clean car to go in!
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by Dogdoc46
Feb 27, 2023 -
Brilliance Subaru responded
Thank you very much for the 5 star review, we really appreciate the business.
Jim DaLuga
General Manager
Staff was very courteous and attentive.
The service lane drive up was extremely efficient and made the whole process easier
The service lane drive up was extremely efficient and made the whole process easier
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by erikrs4
Service Price Transparency
Dec 19, 2022 -
Brilliance Subaru responded
eriks4, thank you very much for the 5 star review and your comments, I am glad that you had a great experience at Brilliance Subaru.
Jim DaLuga
General Manager
All of the employees are kind, helpful, and
knowledgeable. It’s a fantastic dealership. I’m so glad they are just down the road from me.
knowledgeable. It’s a fantastic dealership. I’m so glad they are just down the road from me.
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by Zzcrizz
Service Price Transparency
Nov 26, 2022 -
Brilliance Subaru responded
Zzcrizz, thank you very much for the 5 star review and feedback. Your business is much appreciated.
Jim DaLuga
General Manager
Friendly, Listened, done in quick time.
Staff was qualified, organized, Wait time was short and comfortable.
Staff was qualified, organized, Wait time was short and comfortable.
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by mr_warkat
Oct 31, 2022 -
Brilliance Subaru responded
Mr Warkat,
Thank you for the 5 star review and your feedback. We appreciate the business and will see you next time.
Jim DaLuga
General Manager
Great service.
Very quick. No issues. Out of words to use for this survey so it shouldn’t be 15
Very quick. No issues. Out of words to use for this survey so it shouldn’t be 15
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by Dootsmeyer3
Sep 25, 2022 -
Brilliance Subaru responded
Thank you for the 5 star review.
Jim DaLuga
General Manager