Adam Miller | Page 15

Impressive Dealership I had a very positive experience with BMW of Columbia. Saw a car that interested me and contacted the Dealership to see if it was still available. W I had a very positive experience with BMW of Columbia. Saw a car that interested me and contacted the Dealership to see if it was still available. Was contacted very quickly by David Watson. We set up a time for the next day to see the car and we went for a test drive. I took a day to review things David had set up in terms of price, trade in, etc. I got a fair trade in on my car and a good price for their car. I felt comfortable during the interactions and did not feel pressured or hassled. I did have a bit of a wait to get in to work with the finance guy but he was helpful and pleasant to deal with. I discovered a.small problem the day after I took the car home. Called David.and he got me in right away, fixed the problem, and there was no charge. Love my new BMW and was impressed by the Dealership and especially David Watson. More

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First Offical Car Buy I loved my experience at the dealership. Everything was done smoothly and I felt very confident and happy with my decision thanks to Josh Grantham. I loved my experience at the dealership. Everything was done smoothly and I felt very confident and happy with my decision thanks to Josh Grantham. More

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LOVE my new car! Big shout out & thank you to Josh Grantham at BMW Columbia! I’ve wanted a mustang since I was 16 & finally jumped on it. I gave him a lot of criteria Big shout out & thank you to Josh Grantham at BMW Columbia! I’ve wanted a mustang since I was 16 & finally jumped on it. I gave him a lot of criteria & he found my perfect dream car! Josh answered every question I had & made sure I loved everything about the car before going through with the deal. I couldn’t have asked for a better first car buying experience! Everyone at the dealership was super nice & helpful as well. The dealership was super clean & had a great waiting area! More

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Excellent buying experience When my husband and I started shopping for a used family car, Mr. Snow was quite informative, gave timely response to questions, and helped us make t When my husband and I started shopping for a used family car, Mr. Snow was quite informative, gave timely response to questions, and helped us make the right decision for our needs. In fact, he's so good, we ended up buying 2 vehicles same day! Thank you Bob! More

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Good value, fun times, painless first time buying experience Brett Cloon did a fantastic job making my first car-buying experience enjoyable and pleasant. He was warm, friendly, and funny. Adam Miller had a grea Brett Cloon did a fantastic job making my first car-buying experience enjoyable and pleasant. He was warm, friendly, and funny. Adam Miller had a great deal of patience in dealing with my numerous questions and making the trade-in process convenient and painless. I had a very good experience overall. More

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Repeat customer We have now purchased two vehicles from Brett Cloon @ this dealership. Wonderful person to work with (as are all of the staff) and made the process as We have now purchased two vehicles from Brett Cloon @ this dealership. Wonderful person to work with (as are all of the staff) and made the process as pain free as possible. I hate the back and forth of car buying and Brett has made each transaction as easy as possible. Going above and beyond to help us find what we want. Even when we spring things on him last minute :) I can't leave out the service department either in this review. Each service visit (my son also has had his car in) has been smooth and courteous with them going above what was anticipated. This is what dealerships should strive for in a customer driven market. More

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Excellent experience This was my first time buying a car on my own and I am happy to say it was an excellent experience. I was a little nervous because I'd heard some sale This was my first time buying a car on my own and I am happy to say it was an excellent experience. I was a little nervous because I'd heard some salespeople use hard-sell tactics, or try to trick people into buying things they don't need. Plus, I walked in alone (without my husband) and although that shouldn't make a difference, I was nervous that it might. Josh Grantham was the salesperson who I worked with and he was professional, courteous, helpful, and willing to answer all of my questions. He let me test drive a couple of different cars since I wasn't 100% which model I wanted. When I found one I liked, he took lots of time with me explaining the various features of the car and even encouraged me to drive it for another day to make sure! When it came time to actually purchase the car and deal with my trade-in, Josh introduced me to Steve Veros, who could not have been nicer or more helpful. They were both fair and honest in taking me through the process, explaining the details of how things work, and what they were willing to offer. As a woman, I often feel condescended to when I walk into a male-dominated business like a car dealership, but I am so glad to say that was absolutely not the case here. I was treated with respect, honesty, and fairness - which is the best you can hope for when making an important purchase like a car. We settled on a fair price and then the process of payment and paperwork went quickly and smoothly. Adam Miller in finance went through the necessary details quickly - it was all easier and faster than I thought it would be! I would highly recommend this dealership to my friends- and Josh Grantham in particular. More

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Amazing Brett was again amazing to work with! He is the reason that we came back to this dealership. He is very helpful and even played/watched the kids whi Brett was again amazing to work with! He is the reason that we came back to this dealership. He is very helpful and even played/watched the kids while we finished the paperwork. This was way beyond expectation. As long as Brett is there, we will continue to keep coming back to BMW of Columbia!!! We can't say enough good things about Brett and this dealership. More

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Simple, Friendly and Smooth My initial salesman was Curtis. He moved things along quickly and with a great, helpful and happy attitude. I was given a great price for my trade-in My initial salesman was Curtis. He moved things along quickly and with a great, helpful and happy attitude. I was given a great price for my trade-in as well. After working out the details with zero struggle or concern, I was handed over to Adam to handle the financials. Very professional and friendly as well. He put together a great spreadsheet that clarified all I was considering. So helpful! Great organized effort! I would give Curtis, Adam and the BMW team a 10! Thanks guys! More

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Bob Snow review Bob was amazing. He answered my questions, he made sure that I was taken care of, and he made sure the buying process was done when it was easy for m Bob was amazing. He answered my questions, he made sure that I was taken care of, and he made sure the buying process was done when it was easy for my husband and I to do it. Thank you so much. More

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