Adam Tanner

Always the best is why we bought our car there body shop great too everyone very friendly great too everyone very friendly More

by brosekopf Verified Customer Verified Customer

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I have had very good service and treatment over the years. I love my Cadillac purchased at Uftring in Washington, and moving forward, I will probably always have a Cadillac. After my last experience is years. I love my Cadillac purchased at Uftring in Washington, and moving forward, I will probably always have a Cadillac. After my last experience is the only reason why I said I would not recommend service there. I walk in and there was a text that came through asking me if I wanted to know how much my SRX was worth; then I was told that my tires could not be rotated because my tred was too low; and the absolute piece that made me the most irritated was the letter I received after my service from my service representative that stated I declined some of the service offered. First of all the service in reference was obviously tires, I was not offered to have placed that day, and I did not "decline" a service. I explained I had to research before moving forward. The pressure was a complete turn off! I felt it from seconds walking in to the service department, and that was also very off-putting. I felt angry walking out because of the pressure and the declination given to me to rotate my tires Also, previously, I started to look again for a newer vehicle, but their was family business that arose in my life that I have had to attend to, and Roger kept calling, even after I explained my situation. Lastly, my initial purchase experience with Frank and Chad was great! And I have always had good experiences with Mike and Nate in the service dept, and Angie when I needed a vehicle during the time of repairs. However, moving forward, honestly speaking, I am torn if I would purchase another vehicle in Washington, simply related to this last experience that I had. More

by jalyhuston Verified Customer Verified Customer

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First of all, they couldn’t do what they said they could do. Second of all they got grease on the door seal and scratched it and acted like it was no big deal third they got grease on the visor. No respect do. Second of all they got grease on the door seal and scratched it and acted like it was no big deal third they got grease on the visor. No respect for a new vehicle. More

by darinpilgrim Verified Customer Verified Customer

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I can always depend on them for my automobile needs. I have been a customer for over 50 years. I have been a customer for over 50 years. More

by lmhinnen Verified Customer Verified Customer

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A nicer bunch of people, I have ever had the pleasure of seeing at a appointment. And I mean everyone!! seeing at a appointment. And I mean everyone!! More

by davetherave131 Verified Customer Verified Customer

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Excellent service and delivery and pickup service is very great. Very clean place and friendly people to deal with great. Very clean place and friendly people to deal with More

by jtaj3 Verified Customer Verified Customer

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I feel like the uftring service department goes out of their way to care for their customers, you don't find that in too many places anymore. their way to care for their customers, you don't find that in too many places anymore. More

by tuliplady46 Verified Customer Verified Customer

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I dropped my vehicle off overnight. About an hour after my scheduled appointment, I received a call informing me that my service was complete. It does not get any better than that. About an hour after my scheduled appointment, I received a call informing me that my service was complete. It does not get any better than that. More

by icewater309 Verified Customer Verified Customer

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Always a good experience at Uftring Washington. Noticed price increase from last service. Might be getting too expensive. Noticed price increase from last service. Might be getting too expensive. More

by keithnoe62 Verified Customer Verified Customer

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This dealership has always treated me well, but my last visit was for recalls on computer related stuff because of having glitches in the system and the upload did not fix the issue, and I should’ve been t visit was for recalls on computer related stuff because of having glitches in the system and the upload did not fix the issue, and I should’ve been told ahead of time about the ongoing problems. General Motors has with not being able to fix the software. More

by rugers60 Verified Customer Verified Customer

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