Adonis G

Took 4 weeks for my Palisades engine to be replaced. They gave me a corolla and never upgraded the rental. While at the shop my car was hit by an employee and they had to take my car to a body shop. Aft They gave me a corolla and never upgraded the rental. While at the shop my car was hit by an employee and they had to take my car to a body shop. After all that they didn't even replace the gas they used to drive my car around. More

by jgwalters100 Verified Customer Verified Customer

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Service is excellent with knowledgeable service technicians, Appreciate the friendly individuals and timely service received technicians, Appreciate the friendly individuals and timely service received More

by LUBERTA Verified Customer Verified Customer

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5 Stars! Exceptional Service at Temecula Hyundai! I've been a loyal Temecula Hyundai customer for over 10 years, and experiences like my recent 7,500-mile Exceptional Service at Temecula Hyundai! I've been a loyal Temecula Hyundai customer for over 10 years, and experiences like my recent 7,500-mile service are exactly why I keep coming back! My service advisor, Hayden, was exceptional from start to finish. The check-in process was quick, efficient, and thorough. He took the time to understand the purpose of my visit, explained everything clearly, and kept me updated throughout the service. What really impressed me was his attention to detail. Once my car was ready, Hayden personally came to find me in the waiting lobby. My car had already been washed and was waiting outside, ready to go. All I had to do was sign the paperwork and drive away. That's what I call excellent customer service! Hayden also went above and beyond by pointing out some tire wear I should consider addressing in the near future. Rather than simply recommending replacements, he took the time to show me a tire promotion the dealership was offering. To my surprise, the price for a complete set of new tires, installed, was significantly lower than several tire shops I'd already researched. I genuinely appreciated his honesty, helpfulness, and proactive approach. I've purchased several vehicles from Temecula Hyundai over the years and have consistently trusted their service department with all of them. General Manager Brad Canon has also been wonderful, and it's clear that great customer service starts with leadership and carries through the entire team. After more than a decade of doing business here, I can confidently say that Temecula Hyundai continues to earn my loyalty. It's not just about selling cars or performing maintenance. It's about building relationships, treating customers right, and making every visit a positive experience. Thank you, Hayden, Brad, and the entire Temecula Hyundai team! You continue to set the standard for what a dealership experience should be. I love Temecula Hyundai! More

by BJperkins Verified Customer Verified Customer

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Very polite and efficient. They completed my recall repair faster than expected and gave me a review of their inspection of my car. They completed my recall repair faster than expected and gave me a review of their inspection of my car. More

by KATHYC59 Verified Customer Verified Customer

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I have used Temecula Hyundai twice so far, and unfortunately both times the issue was not solved and I had to return the vehicle for further repair. The positive is that they provided me with a lo unfortunately both times the issue was not solved and I had to return the vehicle for further repair. The positive is that they provided me with a loaner vehicle, the negative is I had to take time out of my busy schedule and return/address the issue. In speaking to the managers, they say they understand and are polite, yet the communication was extremely poor and I had to follow up for updates and to confirm the repairs were done, both times. When calling it always seemed to be a finger pointing issue, with someone saying someone else was supposed to call me back! I will try one final time if needed, yet if it remains the same, and I have issues with the repair and communication, it will be my last. There are other issues, I just don’t want to belabor my point. More

by scbjawelsh Verified Customer Verified Customer

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I contacted the dealership in regard to my 2023 Hyundai Tucson Hybrid and spoke to an Adonis who was very instrumental in understanding my maintenance needs for my Tucson, as I have never owned a Hybrid ve Tucson Hybrid and spoke to an Adonis who was very instrumental in understanding my maintenance needs for my Tucson, as I have never owned a Hybrid vehicle before. When I got to the dealership, the advisor quickly checked me in and got me started. I made an Appointment for 9 a.m., and the advisor (I don't remember his name) told me that he would have it done no later than 12, 12:15 at the latest. So, I waited patiently in the lobby until 12:45, only to ask the advisor where my car was, and he told me his other co-worker was supposed to check me out an hour ago. AN HOUR AGO!!! no text message, no phone call and had I not inquired as to the status of my vehicle, it would have been longer. Bottom line is, I took the day off of work to facilitate getting my car serviced, and to have my time wasted is just insulting, irresponsible, and flat-out rude. I would not recommend this dealership. More

by keckeric Verified Customer Verified Customer

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Service was great and quick. Didn’t have to wait long. Customer Service was great Didn’t have to wait long. Customer Service was great More

by heidi.deley Verified Customer Verified Customer

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Temecula Hyundai has always made getting my car serviced easy from start to finish. Making the appointment is a quick call, drop off and pick-up are quick, and I really appreciate that they will call me a c easy from start to finish. Making the appointment is a quick call, drop off and pick-up are quick, and I really appreciate that they will call me a car if I don’t have a ride. Their team members are respectful and a nice group of people. I will continue to come back. More

by DAYNA.MCALLISTER Verified Customer Verified Customer

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This dealership is like family to me. They are so accommodating and kind and they represent the best in car buying and service. We are a Hyundai family and Temecula Hyundai is one reason They are so accommodating and kind and they represent the best in car buying and service. We are a Hyundai family and Temecula Hyundai is one reason why. More

by Amy Kotner Verified Customer Verified Customer

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Thank you to Blake for taking care of our car! Thank you for getting our car done for by Tuesday! Thank you for getting our car done for by Tuesday! More

by DSINTEMEC Verified Customer Verified Customer

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