Adrian Chapa
Adrian Chapa at Big Star Hyundai
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Adrian Chapa | Page 4

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

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4.6
56 Reviews
4.6

56 Reviews

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56 Reviews of Adrian Chapa

November 08, 2023

Dealership Rating
Employee Rating

Adrian in service department has done excellent job helping me not only get the service i need but also work within my budget. More

by ANTONIO6357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

November 06, 2023

Dealership Rating
Employee Rating

Wonderful service the service advisor was great and knowledgeable thanks Bigstar Kaleb is the best !!!! More

by PATRICKADRIAN06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

November 04, 2023

Dealership Rating
Employee Rating

Not expecting to purchase a new vehicle while in for service. I have to give credit to Sales Manager Paul Hewitt for his persuasive sales techniques! Arin was great as was another Sales Manager Gabriel More

by soozylu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arin Robeson , zzGabriel zzCruz, zzPaul zzHewitt

Nov 06, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

November 04, 2023

Dealership Rating
Employee Rating

The service dept has also been very helpful and willing to explain what needs to be done. More

by ml1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

November 01, 2023

Dealership Rating
Employee Rating

Excellent customer service , car was done when promised and great customer wait area and amenities More

by JUANCHO138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2023

Big Star Hyundai responded

Thank you! We are truly humbled by your kind words.

October 26, 2023

Dealership Rating
Employee Rating

Adrian is my service advisor and he is absolutely a caring person. He goes out of his way to help me with my car issues. I have dealt with another advisor there and wasn’t too happy with that person, b More

by ANGIE_RIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2023

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

October 23, 2023

Dealership Rating
Employee Rating

Adrian has always been honest and helpful. I have requested him every time throughout the years with three different Sonatas. More

by PFHENDRICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2023

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

October 07, 2023

Dealership Rating
Employee Rating

New you need to bring the water bottles back. People are polite, location new new More

by MARILYN_MANNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2023

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

September 28, 2023

Dealership Rating
Employee Rating

This visit was for routine maintenance and a warranty fix. Great service from Eric checking me in and as always Adrian Chapa was great. He kept me informed throughout the process and went over the recomm More

by WEMYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric

Sep 29, 2023

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

September 20, 2023

Dealership Rating
Employee Rating

Great service. Adrian chapa as customer service gets a 100 plus. Great communication with the customer More

by ELIZABETHPOLLOCK18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2023

Big Star Hyundai responded

We are humbled by you kind words.

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