Adrian White | Page 11

Excellent purchase experience. I found that JP Kim was very attentive to my needs and to the detail of the vehicle. If there was something that needed attention, he didn't waste ti I found that JP Kim was very attentive to my needs and to the detail of the vehicle. If there was something that needed attention, he didn't waste time and got the proper people involved. Also I would like to mention that he introduced me to the Service Manager, Adrian White and the New car prep Manager, Walt McCart, both were of course very pleasant to meet. I of course met with Derek Langley, the Business Manager, who I spoke to about financing. Derek has a wonderful personality and easy to speak with not just regarding the financing of my vehicle but everything in general. I feel everyone at Hayes should be commended for an Excellent buying experience for the customer and from my perspective everyone I met was very accommodating! I'm happy to recommend Hayes! More

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My young adult daughter is the owner of a 2002 PT Cruiser, and I bring her car in for all repairs including oil changes. My service advisor is the best (Adrian White). Whenever, I have a question, Cruiser, and I bring her car in for all repairs including oil changes. My service advisor is the best (Adrian White). Whenever, I have a question, concern, or problem with my daughter's vehicle, immediately, I would call Hayes Chrysler and asked to speak with Adrian. In most cases, I would begin (after being transferred),"Adrian, this is Mrs. Spencer calling to say I heard this strange sound or my daughter's car is driving rough, what do you think is going on with her car?" Of course, he would asked me a few cars to get a better idea of what's possibly wrong with the car, then he would tell me what made be going and if it's where I need to bring the vehicle in ASAP, he would advise me to do just that. If he is unavailable and assisting another customer, I would leave him a message and he would return my call soon. Throughout my time, I have owned and driven several cars, by different makers, but I must say, the customer service support at Hayes Chrysler, no one could ask for anything better. Not only is my service advisor great, the other fellows in the service department are kind and polite to me as well. Keep up the great work! More

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Both Adrian and Frank are very courteous and friendly whether by phone or in person when inquiring about a service issue. I have taken two vehicles(one purchased at Hayes, the other another Chrysler dea whether by phone or in person when inquiring about a service issue. I have taken two vehicles(one purchased at Hayes, the other another Chrysler dealer)there for service over the past nearly six years and have consistently experienced superior customer treatment from both of them. All service options are always discussed with me prior to any work proceeding and also accompanied by accurate estimates of final service cost. They will even calculate the most economical means to pay for services whether based upon the dealership loyalty program or through corporate emailed coupons! I plan to patronize them and Hayes until I need to replace my two vehicles. More

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Have done business with Hayes CDJ for many years! Have purchased numerous vehicles from them. Have had many service procedures preformed by them. They have always treated me as if I were a member of their purchased numerous vehicles from them. Have had many service procedures preformed by them. They have always treated me as if I were a member of their family. I have found them to always be honest & courteous! I would HIGHLY recommend this dealership for any sales and/or service. I have sent many friends and family members to this dealer and all were very please with the way they were treated. More

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I used to go to Huntsville, AL, where I purchsed my car, until gas got so expensive a couple of years ago. I started then going to Hayes and have been very pleased. Most everyone is very friendly and Adri until gas got so expensive a couple of years ago. I started then going to Hayes and have been very pleased. Most everyone is very friendly and Adrien is tops! I really intend to drive my present vehicle until it dies but will definately check at Hayes should I replace it. More

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