Adrian White | Page 4

It's taking longer & longer get oil change 1 1/2+ hours . Plus now charging extra if you use card. Just happen notice my truck was ready. They placed my keys & paper work on service reps desk with a large si Plus now charging extra if you use card. Just happen notice my truck was ready. They placed my keys & paper work on service reps desk with a large sign that said out to lunch. I had to ask another Rep so I could check out More

by basstex Verified Customer Verified Customer

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Nice and very warm atmosphere. Would definitely recommend this place to others. Quality of work is in matched. Would definitely recommend this place to others. Quality of work is in matched. More

by lmpage5 Verified Customer Verified Customer

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Always makes me feel welcome. They always get to the bottom of the problem and get me back on the road in a timely manner. They always get to the bottom of the problem and get me back on the road in a timely manner. More

by mc5647 Verified Customer Verified Customer

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Service department is a joke. Wanted to keep vehicle for warranty repairs but they don't do loaners. So I'm supposed to get home 3.5 hours away how? Take a bus? Wanted to keep vehicle for warranty repairs but they don't do loaners. So I'm supposed to get home 3.5 hours away how? Take a bus? More

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It was in shop in November broke down on way home same lights. 5000$ broke down 06/13 spent 200 cleaned corrosion of November part Brought back 07/24 same issue picked up Saturday back in shop 07/30 5 d lights. 5000$ broke down 06/13 spent 200 cleaned corrosion of November part Brought back 07/24 same issue picked up Saturday back in shop 07/30 5 days later More

by karen_w56 Verified Customer Verified Customer

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During the month my jeep was at Hayes I received two calls, one from my service adviser on the day I dropped it off because she had a question and one weeks later from the service manager. The lack of c calls, one from my service adviser on the day I dropped it off because she had a question and one weeks later from the service manager. The lack of communication is absolutely unacceptable. The fact that I did not have my vehicle for a month and still no update on a part that was to arrive on 6/25 I finally had to just pick it up and was told it may not be safe to drive. They did some unrelated work to my vehicle which I went and paid for and ended up paying a $46 credit card fee…..of course that was not mentioned, I would have paid cash had I known. Hayes used to be the only place I took my vehicles and always spoke highly of them, due to the lack of communication the odds of me returning are extremely low. More

by JULESALOON Verified Customer Verified Customer

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Very attentive to my needs. The dealership took care of my problem in a timely manner. Everyone was friendly. Thank you The dealership took care of my problem in a timely manner. Everyone was friendly. Thank you More

by MATTW8 Verified Customer Verified Customer

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Been coming to this dealership for decades. Always can rely on the People here Adrian has always taken care of me.Even though he's been promoted several times through the years he still ta Always can rely on the People here Adrian has always taken care of me.Even though he's been promoted several times through the years he still takes care of me. More

by sensat1 Verified Customer Verified Customer

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I had to quit 3. 5 hours for and oil change. You put the wrong window shield whipps on plus they didnt fit 5 hours for and oil change. You put the wrong window shield whipps on plus they didnt fit More

by temp3165 Verified Customer Verified Customer

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Good service, quick service. Always there when I need help. Prices high - like every other dealership.. Always there when I need help. Prices high - like every other dealership.. More

by shughey Verified Customer Verified Customer

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