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Adriana Perez
Adriana Perez at Russ Darrow Honda

Adriana Perez

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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4.6
87 Reviews
4.6

87 Reviews

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87 Reviews of Adriana Perez

February 02, 2026

Dealership Rating
Employee Rating

Honda has been a pleasure ever since I purchased my car last month. They have excellent customer service and are very friendly and knowledgeable. More

by SNMCCARTHY2795
Recommend Dealer
Yes

Other Employees Tagged: Adriana Perez

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Feb 03, 2026

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

February 01, 2026

Dealership Rating
Employee Rating

Only issue I have with the dealership is the technicians working on the cars. They need to be more responsive with putting back necessary hardware for your car (wheel locks). More

by IEDJJT
Recommend Dealer
Yes

Other Employees Tagged: Adriana Perez

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Feb 02, 2026

Russ Darrow Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns. George Matthews george.matthews@russdarrow.com

January 28, 2026

Dealership Rating
Employee Rating

Pretty ok people The service is ok it's just they need more knowledge about cars More

by AlbertBell7474@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: Adriana Perez

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Jan 28, 2026

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

January 28, 2026

Dealership Rating
Employee Rating

Pretty ok people The service is ok it's just they need more knowledge about cars More

by AlbertBell7474@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: Adriana Perez

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Jan 28, 2026

Russ Darrow Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

January 14, 2026

Dealership Rating
Employee Rating

Friendly staff and good customer service Wow. You are behaving like my wife Russ Darrow Honda has been my go to place since I moved to Wisconsin More

by talalkhairi
Recommend Dealer
Yes

Other Employees Tagged: Adriana Perez

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Jan 14, 2026

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

January 08, 2026

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Employee Rating

Great service told me everything i needed done very details about it wonderful job done More

by DERRYDCOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein, Rachel Aguilar

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Jan 08, 2026

Russ Darrow Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! George Matthews george.matthews@russdarrow.com

January 05, 2026

Dealership Rating
Employee Rating

Professional. Telling me what the problem that I came in for is, not trying to up sell me or make unnecessary repairs. More

by Jarvyo
Recommend Dealer
Yes

Other Employees Tagged: Adriana Perez

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Jan 06, 2026

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

December 26, 2025

Dealership Rating
Employee Rating

Friendly, Courteous, knowledgeable and easy to talk to Would recommend/refer her to anyone that needed work on their vehicle More

by Donowsiany1
Recommend Dealer
Yes

Other Employees Tagged: Adriana Perez

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Dec 27, 2025

Russ Darrow Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

December 19, 2025

Dealership Rating
Employee Rating

i think Russ Darrow Honda has a great atmosphere that i enjoy each time i come in for any kind of help More

by brooklynN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Matthews, Glenn Tucek, Rachel Aguilar, Maddie Wojciechowski, Angleo Balsamo, Alondra Sandoval

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Dec 19, 2025

Russ Darrow Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

December 18, 2025

Dealership Rating
Employee Rating

My first visit for an oil change was wonderful. I will absolutely be back for all of my vehicle needs. More

by DDBRAMSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 18, 2025

Russ Darrow Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com

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