Excellent service as usual.
The video is super helpful. Great staff and fast service at a reasonable price. What more could you ask for?
The video is super helpful. Great staff and fast service at a reasonable price. What more could you ask for?
More
by THERABISHAWS
Verified Customer
Verified Customer
Service Price Transparency
Jun 16, 2026 -
Russ Darrow Honda responded
It’s wonderful to know the service video and our team made your CR-V visit both efficient and informative. Thank you for highlighting our fast work and fair pricing. We look forward to helping you again.
George Matthews
george.matthews@russdarrow.com
Terrible The experience was terrible your new staff need
to be trained better. The experience was terrible (terrible terrible) your new staff need to be trained better.
to be trained better. The experience was terrible (terrible terrible) your new staff need to be trained better.
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by zinarienecker
Verified Customer
Verified Customer
Other Employees Tagged:
Aleiah Brown
Jun 17, 2026 -
Russ Darrow Honda responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.
George Matthews
george.matthews@russdarrow.com
Fast and very friendly she was the fastest service I’ve
ever had in a long time
ever had in a long time
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by OGLESBYSHIRLEY
Verified Customer
Verified Customer
Service Price Transparency
Jun 11, 2026 -
Russ Darrow Honda responded
We appreciate you noting the quick and friendly service you received from Aleiah. It’s great to know your Honda got timely attention and that this visit stood out for its efficiency. We look forward to helping with any future service needs.
George Matthews
george.matthews@russdarrow.com
I like everything about you place good service,but I
don't like the manager!!!
don't like the manager!!!
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by sayon413
Verified Customer
Verified Customer
Service Price Transparency
Jun 09, 2026 -
Russ Darrow Honda responded
It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Honda!
George Matthews
george.matthews@russdarrow.com
Quick, very clean and comfortable.
Customer service are amazing Quick, very clean and comfortable. Customer service are amazing
Customer service are amazing Quick, very clean and comfortable. Customer service are amazing
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by anastasiag1987
Verified Customer
Verified Customer
Other Employees Tagged:
Aleiah Brown
Jun 06, 2026 -
Russ Darrow Honda responded
We appreciate you sharing your experience with your Honda Odyssey service. We’re glad the visit was efficient and you found our space welcoming. Aleiah appreciates your kind words and looks forward to assisting you again.
George Matthews
george.matthews@russdarrow.com
No surprises.
I like that. Everything went as expected and that speaks to Aleiah's knowledge and experience.
I like that. Everything went as expected and that speaks to Aleiah's knowledge and experience.
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by MATTOD1220
Verified Customer
Verified Customer
Other Employees Tagged:
Aleiah Brown
Jun 04, 2026 -
Russ Darrow Honda responded
It’s great to know your Honda Element service went smoothly and exactly as anticipated. Aleiah’s expertise clearly made a difference in meeting your expectations. Thank you for sharing your experience and we look forward to your next visit.
George Matthews
george.matthews@russdarrow.com
Rachel is very friendly and kept me updated while my
vehicle was in for service, highly recommend having vehicle serviced here.
vehicle was in for service, highly recommend having vehicle serviced here.
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by SCOTTBOHNJR
Verified Customer
Verified Customer
Service Price Transparency
May 31, 2026 -
Russ Darrow Honda responded
Thank you for recommending us and for highlighting Rachel’s friendly updates during your Honda CR-V service. We’re glad you felt informed and cared for throughout your visit. We look forward to helping with your next service.
George Matthews
george.matthews@russdarrow.com
Service from eight in the morning to three in the
afternoon, three hours to get tires and the confirmation that there’s a constant issue with CRV tires which is documented since 2019 the lack of admi
afternoon, three hours to get tires and the confirmation that there’s a constant issue with CRV tires which is documented since 2019 the lack of admission somethings wrong is a safety violation for all those who buy this car
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by ANTONOFFKEN
Verified Customer
Verified Customer
Service Price Transparency
Jun 04, 2026 -
Russ Darrow Honda responded
We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with you and our team here. Please reach out to us at your convenience. Thank you for your time, and hopefully, we can get to the bottom of this.
George Matthews
george.matthews@russdarrow.com
Very accommodating, friendly, and efficient Excellent
service, honest communication, fast repairs, and my Honda runs perfectly.
service, honest communication, fast repairs, and my Honda runs perfectly.
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by Yangchue27
Verified Customer
Verified Customer
Other Employees Tagged:
Aleiah Brown
May 30, 2026 -
Russ Darrow Honda responded
Aleiah is thrilled to hear you found our service accommodating, friendly, and efficient. We’re glad our honest communication and fast repairs have your Honda Civic running perfectly. Thank you for the five-star review!
George Matthews
george.matthews@russdarrow.com
Awesome everything.
Personable and caring Accommodating when needed. Explains things so we understand. Wow!!! 5/5 I have never felt like i was alone when dealing with r
Personable and caring Accommodating when needed. Explains things so we understand. Wow!!! 5/5 I have never felt like i was alone when dealing with repairs. Your staff is caring and remembers us from previous times there. Keep up the good work. We will always be back
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by Michele.buehler63
Verified Customer
Verified Customer
Service Price Transparency
May 29, 2026 -
Russ Darrow Honda responded
Thank you for entrusting us with your Honda Accord service. We’re glad our team’s caring approach and clear explanations made you feel supported. It’s wonderful to know our staff remembers you, and we look forward to assisting you again.
George Matthews
george.matthews@russdarrow.com
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