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Aleiah Brown
Aleiah Brown at Russ Darrow Honda

Aleiah Brown

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

4.5
112 Reviews
4.5

112 Reviews

Write a Review

112 Reviews of Aleiah Brown

May 07, 2026

Dealership Rating
Employee Rating

The service department is excellent. Their technicians are well trained and experienced. When I have a difficult problem, they solve it. More

by MarkPayette
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lesia Matthis, AL COBB, Jay Malkowski, Jonathan Stein, Rachel Aguilar, Maddie Wojciechowski, Bobby Ljubich

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May 04, 2026

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Employee Rating

I had a great experience with the staff when I needed to have my replacement. Everyone was very friendly and helpful. More

by ms.nastasha.carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 04, 2026

Russ Darrow Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Honda are glad to have you as a customer. George Matthews george.matthews@russdarrow.com

April 30, 2026

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Employee Rating

The service that they provided me was outstanding, high quality service. I'm recommending to everybody! More

by Jeffrey Coleman Sr.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Jonathan Stein, Rachel Aguilar, Maddie Wojciechowski, Cruz Drahonovsky, Alicia Love, Kailah Flores-Malone, Edgardo Acosta

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Apr 30, 2026

Russ Darrow Honda responded

We’re delighted you found our service on your Dodge Dart outstanding and high quality. Your recommendation to everyone means a lot to our team. We look forward to serving you again. George Matthews george.matthews@russdarrow.com

April 29, 2026

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Employee Rating

Very prompt and concise. I always get a ride to work with Karen and she is absolutely wonderful! More

by John.ellis0
Recommend Dealer
Yes

Other Employees Tagged: Aleiah Brown

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Apr 30, 2026

Russ Darrow Honda responded

Thanks, John, for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

April 29, 2026

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Employee Rating

I always take my vehicles to Russ Darrow for service. They do a great job taking care of them. More

by cloverlaw634
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Jonathan Stein, Rachel Aguilar, Maddie Wojciechowski, Zach Gresbach, Cruz Drahonovsky, Alicia Love, Kailah Flores-Malone, Edgardo Acosta

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Apr 29, 2026

Russ Darrow Honda responded

It’s wonderful to know you bring your Honda CR-V in for service. We appreciate your loyalty and are glad our team has taken great care of your vehicles. We look forward to keeping your CR-V running smoothly. George Matthews george.matthews@russdarrow.com

April 28, 2026

Dealership Rating
Employee Rating

She was nice and quick and respectful got me in and out the door with an oil change and told me if anything else was wrong with my accord. More

by ETHANS414
Recommend Dealer
Yes

Other Employees Tagged: Aleiah Brown

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Apr 28, 2026

Russ Darrow Honda responded

Thank you for the five-star rating. We’re glad Aleiah provided quick and respectful service during your Honda Accord oil change and ensured everything looked good. We look forward to assisting you again. George Matthews george.matthews@russdarrow.com

April 28, 2026

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Employee Rating

This dealership was spot on. We got in, got oil change done and got out. It was perfect More

by Gmays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Matthews

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Apr 28, 2026

Russ Darrow Honda responded

It’s great to know the oil change on your Honda was handled so quickly. Thank you for sharing your perfect experience. Please reach out whenever you need maintenance. George Matthews george.matthews@russdarrow.com

April 21, 2026

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Employee Rating

Check engine light just came back on. I question if the work on the engine was done. Rattle still coming from the bottom of the car because a different tech finished the job as the first More

by DAPETERS
Recommend Dealer
No

Other Employees Tagged: Aleiah Brown

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Apr 24, 2026

Russ Darrow Honda responded

We're sorry that you didn't have a completely satisfying visit. Please feel free to reach out to us directly to discuss. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. George Matthews george.matthews@russdarrow.com

April 09, 2026

Dealership Rating
Employee Rating

Excellent service, friendly and helpful, love the video, it’s nice to see and hear what has been worked on More

by linmdetra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 09, 2026

Russ Darrow Honda responded

Thank you for sharing your experience with the Honda Civic service and our video updates. Aleiah is pleased that the team was friendly and helpful throughout your visit. Please reach out if there’s anything else you need. George Matthews george.matthews@russdarrow.com

March 25, 2026

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Employee Rating

Great in service, reasonable time for repairs. My one car n for oil change was a little long More

by ALANDLORDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Perez

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Mar 25, 2026

Russ Darrow Honda responded

Alan, thank you! Aleiah, Adrainna, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

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