Adrienne Cross
Adrienne Cross at Henry Brown Buick GMC

Adrienne Cross | Page 15

Finance Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

Contact Me
5.0
276 Reviews

Dealership Experience

10 yrs, 6 mos

5.0

276 Reviews

Write a Review

276 Reviews of Adrienne Cross

March 19, 2023

Dealership Rating
Employee Rating

They were eager to please. Very polite. For the most part everything went smooth. Glad we made the drive from Camp Verde Az to find a truck. More

by LINEMAN100000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Rodriguez , Aaron and Rob Upchurch.

Mar 19, 2023

Henry Brown Buick GMC responded

Congratulations on your new truck! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 18, 2023

Dealership Rating
Employee Rating

Great people working there. Hope they will take care of us for as long as we have the truck. More

by WHTARUNER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Stenz, Mike Meade, Blain Richey , Ben Brown, Sherwin Lows

Mar 19, 2023

Henry Brown Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 06, 2023

Dealership Rating
Employee Rating

Blake and his staff go above and beyond to make happy customers. I would recommend Henry Brown to ask my friends and family. More

by DSEITTER2627
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2023

Henry Brown Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 19, 2023

Dealership Rating
Employee Rating

Autopay on my previous truck still came out , creating an over payment which I was suppose to be refunded and have not and I’m getting the run around More

by COWBOYPK67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dwayne Champion

Feb 22, 2023

Henry Brown Buick GMC responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 14, 2023

Dealership Rating
Employee Rating

Real, genuine people, here. DeWight ALWAYS does us right, Adrienne (fellow Michigander) is a sweetheart and everyone you come in contact with is super cool! No pressure, no guil More

by RIEGLE32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dewight Byron, Thomas James

Feb 15, 2023

Henry Brown Buick GMC responded

Thanks for sharing about your experience with Henry Brown Buick GMC. Dewight, and our team and appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 10, 2023

Dealership Rating
Employee Rating

Great Service, know what they are doing and always help. Top notch all the way More

by JURSO64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dewight Byron, Mike Meade , Bryan Lindsay

Feb 12, 2023

Henry Brown Buick GMC responded

Thanks for sharing your thoughts about your experience with Henry Brown Buick GMC. We appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 09, 2023

Dealership Rating
Employee Rating

Excellent experience with Adrienne Cross who made our purchase and trade in seamless. Thank you! More

by YOUSIF YONAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rickie Bauman, Thomas James

Feb 09, 2023

Henry Brown Buick GMC responded

Thank you so much for your wonderful review! We are thrilled that Adrienne had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 18, 2023

Dealership Rating
Employee Rating

2nd time purchasing an automobile from Henry Brown GMC in the last 16 years. To this day, they are consistent in providing superior customer service. My Salesperson, DeWight Byron was knowledgeable, friend More

by cristi.bruns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dewight Byron

Jan 18, 2023

Henry Brown Buick GMC responded

Thank you for taking the time to leave us this fantastic five-star review. It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. We look forward to sharing your compliments with Dewight and our crew. Thank you for choosing Henry Brown Buick GMC over the years. We truly appreciate your loyalty. Congratulations on the purchase of your new vehicle, Cristi! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 18, 2023

Dealership Rating
Employee Rating

Always. great experience and the staff was very helpful and willing to answer any questions I have.. More

by DONFRIGGS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 18, 2023

Henry Brown Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 12, 2023

Dealership Rating
Employee Rating

excellent customer service, professional, friendly, above and beyond care - thank you for getting me into my GMC More

by AMYONEIL
Recommend Dealer
Yes

Other Employees Tagged: Thomas James

Jan 12, 2023

Henry Brown Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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