Afiza Abaihanova | Page 14

Afiza Abaihanova is knowledgeable, friendly, and provides great customer service. Working with her was the best car-buying experience we’ve ever had. Can highly recommend her. great customer service. Working with her was the best car-buying experience we’ve ever had. Can highly recommend her. More

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My wife and I recently purchased a vehicle, thanks to Afiza. She was very quick to respond to our emails and phone calls before going into the dealership. She addressed all of our questions/concerns befo Afiza. She was very quick to respond to our emails and phone calls before going into the dealership. She addressed all of our questions/concerns beforehand. When we arrived, she had the car out front for us and ready to test drive. We had to bring our toddler in with us and Afiza went out of her way to be kind and pleasant to her. She was very knowledgeable and considerate in getting us out of there in a timely fashion. Would definitely recommend. More

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Jorge Calvillo originally worked with me on a certain vehicle and followed through very politely through the whole process. Afiza also worked with me at the purchase. Great people! Super honest, down to vehicle and followed through very politely through the whole process. Afiza also worked with me at the purchase. Great people! Super honest, down to earth, reasonable offer that you can’t even haggle. 1st time ever to have a good experience at a dealership. More

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just got my very first car because of this guy. he knows what he’s doing. a listener and not pushy. look for Bob when you visit grand subaru. great guy! what he’s doing. a listener and not pushy. look for Bob when you visit grand subaru. great guy! More

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Great salesperson, finance.......eh Afiza was wonderful to work with. We showed up at a very busy time, closer to closing, and she was still able to take care of our needs. With an inter Afiza was wonderful to work with. We showed up at a very busy time, closer to closing, and she was still able to take care of our needs. With an internet price in hand, the whole process took about an hour and a half. She was very thorough with all options available to us, and explained everything well. Definitely recommend her. Finance department? Eh. Tried to get us at a higher rate to make that extra dough. After a couple of "calls" to the bank (c'mon now, bank? Calls?) we got a deal which we thought was fair, with the dealer making more than enough on our sale. This is every dealer, but if I didn't mention it, I'm not being honest. Our final interaction while signing papers was pleasant. All options explained well, papers signed, on our way. Without the finance department while figuring out our payments, a 5 star experience. With the finance department, a 3.5 star. More

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Afiza is Amazing! We called super last minute a day before asking about what cars they had in stock. She let us know that they only had one left ( of the model we were We called super last minute a day before asking about what cars they had in stock. She let us know that they only had one left ( of the model we were aiming towards), so we made the appointment for the following day. She was ready on time for our appointment and gave us the FULL rundown of the vehicle. All the bells\whistles even compared it to the other models available. She was very knowledgeable of the car and Subaru itself, which was wildly helpful as we have never had a Subaru before. Every question we had, she had an answer. We really appreciated it. Afiza made it impossible to not move forward. She worked with us and we ended up going home with the best car ever! We love it so much. In addition to the great customer service from Afiza, Linda was also amazing. She really worked it out for us in the best way possible. She explained everything, answered all of our questions in depth. Thank you again to both of them! More

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2020 Subaru Ascent Purchase I recently purchased a new 2020 Ascent at Grand Subaru. My saleswoman, Afiza, could not have facilitated a better car buying experience. This is act I recently purchased a new 2020 Ascent at Grand Subaru. My saleswoman, Afiza, could not have facilitated a better car buying experience. This is actually my second time working with Afiza (previously leased a 2018 Outback) and I can-not recommend her service enough. She is extremely helpful and informative and will go out of her way to make sure the customer gets the exact car they are looking for at a competitive price. My two transactions with Afiza have been the quickest and easiest car buying experiences of my entire life. If you are in the market for a new Subaru of any kind, contact Afiza at Grand Subaru, she will definitely take care of you. I will absolutely be contacting Afiza and Grand Subaru for my next car. Thank you Afiza for all of your help! More

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Alfiza was great to work with! She was friendly, but never pushy. I was able to look over the vehicle that I was interested in, without her watching over my shoulder. When there was a snag with paperw never pushy. I was able to look over the vehicle that I was interested in, without her watching over my shoulder. When there was a snag with paperwork, she and her team made things work. Very happy that I went to Grand Subaru! More

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Great purchase experience Was shopping for a Subaru around the Chicago area and we were recommended Grand Subaru. Every employees at Grand was friendly and helpful. Afiza hel Was shopping for a Subaru around the Chicago area and we were recommended Grand Subaru. Every employees at Grand was friendly and helpful. Afiza helped us out with the purchase, no pressure and comfortable interaction. Feedback was honest and we liked it! More

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Great Customer Service and Up-Front Attitude From the initial conversation with Afiza, I knew we were in good hands. She got right to the point and did not sugar coat anything. She was honest, pa From the initial conversation with Afiza, I knew we were in good hands. She got right to the point and did not sugar coat anything. She was honest, patient, and understanding. She stayed well over their closing time to make sure all my questions were answered! She kept true to her promise and made the car buying process very easy! More

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