Afiza Abaihanova | Page 20

Great online customer service. I had an exceptional experience with this dealership and Afiza and Jeff in particular. This was the only dealership that gave detailed answers to my q I had an exceptional experience with this dealership and Afiza and Jeff in particular. This was the only dealership that gave detailed answers to my questions via email, without trying to give me the runaround of visiting or calling to get the information I was requesting. This experience carried into my visit and eventual purchase of a vehicle. I highly recommend this dealership! More

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Purchase of Subaru Legacy Afiza was most helpful with all the questions that we had about the Legacy. We give her 5 stars. Recommend her to our family and friends. Afiza was most helpful with all the questions that we had about the Legacy. We give her 5 stars. Recommend her to our family and friends. More

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First time Subaru buyer We are very grateful to have gotten Will as our salesperson. He is extremely knowledgeable of the Subaru products and does an excellent job of explai We are very grateful to have gotten Will as our salesperson. He is extremely knowledgeable of the Subaru products and does an excellent job of explaining the technology. Will took us on multiple test drives and made sure that we were comfortable with the vehicle that we were looking to purchase. Will, thanks again for putting us into our first Subaru! More

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Afiza was wonderful! She was very responsive and answered all of our questions. She made buying a new car a breeze. We had a minor issue after the purchase and she followed up attentively. all of our questions. She made buying a new car a breeze. We had a minor issue after the purchase and she followed up attentively. More

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Amazing experience! Afiza was an awesome salesperson. She answered all of our many questions, and even took my husband to the service department to talk to a technician. Afiza was an awesome salesperson. She answered all of our many questions, and even took my husband to the service department to talk to a technician. She made us feel relaxed and didn't pressure us at all. We walked out the same day with our Forester! More

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Pleasure doing business with you. Communication with Afiza was quick and informative. Living in another state I was worried about making an unnecessary trip but she assured me the vehicle was as clean a Afiza was quick and informative. Living in another state I was worried about making an unnecessary trip but she assured me the vehicle was as clean as pictured. It has been a week only but all is good. Thanks More

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This is my second purchase at this dealership in the last 3 months and with Afiza. Each time the experience was great and Afiza always did her best for me which is always appreciated and the service from eve 3 months and with Afiza. Each time the experience was great and Afiza always did her best for me which is always appreciated and the service from everyone at the dealership was very professional and treated me like I really mattered. More

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Afiza was a pleasure to work with! She was warm and inviting, knowledgeable and relatable, I instantly felt very comfortable working with her! She was consistent with following up with me and keeping m inviting, knowledgeable and relatable, I instantly felt very comfortable working with her! She was consistent with following up with me and keeping me in the loop with a price drop on the car I wanted which in turn brought me back in to purchase! When I bought the car I had my four year old with me and Afiza went above and beyond, helping to keep her entertained! She was wonderful. More

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Easy to Work With, No Pressure I worked with Afiza on my recent purchase of a 2019 Crosstrek. This is the 6th Subaru that my husband and I have purchased new since 1986, our 2nd at I worked with Afiza on my recent purchase of a 2019 Crosstrek. This is the 6th Subaru that my husband and I have purchased new since 1986, our 2nd at Grand Subaru. She is a pleasure to deal with. Afiza answered all of my questions and knows the Subaru models inside and out. She made herself available but I didn't feel rushed or pushed. Her outgoing personality added to the experience. Thumbs up! More

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Excellent car buying experience!! I visited this dealership after having a horrible experience at a Chicago dealership. From my initial call with Afiza to schedule a time to see a car, I visited this dealership after having a horrible experience at a Chicago dealership. From my initial call with Afiza to schedule a time to see a car, she was very pleasant. Once we were in to see the car, the whole experience was wonderful and not stressful at all. We didn’t get the high pressure sales tactics like at other dealerships, and I was very pleased with dealing with Afiza, as well as with Brandon in Finance. I will definitely keep coming back to this dealership in the future to buy cars!! Roy More

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