Agnes Pusztai
Agnes Pusztai at Family Ford of Enfield

Agnes Pusztai | Page 12

Service Advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.8
613 Reviews
4.8

613 Reviews

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613 Reviews of Agnes Pusztai

January 17, 2025

Dealership Rating
Employee Rating

Family Ford has always taken great care of our vehicles. The workers are very professional. More

by EDANDVED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin

Jan 18, 2025

Family Ford of Enfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 15, 2025

Dealership Rating
Employee Rating

Helpful and knowledgeable. Listened to questions and took the time and answered all my questions. More

by BTORCIA1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Family Ford of Enfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 11, 2025

Dealership Rating
Employee Rating

Agnes went above and beyond to insure customer satisfaction. Checked all my accounts to insure she had all the facts to provide the right service More

by peterfiore0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2025

Family Ford of Enfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Agnes and our team, and we look forward to working with you again.

January 10, 2025

Dealership Rating
Employee Rating

I had a minor seat belt issue that required service but was not a recall issue! Parts were ordered and received and an appointment made! Per usual, the problem was corrected professionally in a short time! More

by RUSSELLTONEY82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers

Jan 11, 2025

Family Ford of Enfield responded

Thanks for sharing about your experience with Agnes and our team here at Family Ford of Enfield. We appreciate your business and hope to see you again soon!

January 10, 2025

Dealership Rating
Employee Rating

Service manager was on top of everything. All staff was polite and receptive to my questions while I waiter for the service to be completed. More

by BASEJGBALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jayson Delgado

Jan 11, 2025

Family Ford of Enfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

January 10, 2025

Dealership Rating
Employee Rating

From driving in the door to leaving the premises, all went very well and can be expected by any cuctomer. More

by GERALD.R.PARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2025

Family Ford of Enfield responded

It's great to hear that we were able to help you out, Gerald. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Ford of Enfield!

January 10, 2025

Dealership Rating
Employee Rating

Rude service writers. Didn’t complete repair work on vehicle either as specified on work order More

by Kspielmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 14, 2025

Family Ford of Enfield responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 06, 2025

Dealership Rating
Employee Rating

Every body were great John trangese service guy will recommend family ford great job everyone More

by Lia143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Greg Ayers

Jan 06, 2025

Family Ford of Enfield responded

Lia, Thank you so much for your excellent review! We are so glad that John had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

January 05, 2025

Dealership Rating
Employee Rating

Thank you for great Service to keep my car running Spendid work and always quick service More

by PBELZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Family Ford of Enfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

December 31, 2024

Dealership Rating
Employee Rating

Family Ford of Enfield has a very knowledgeable and friendly customer service. They go out of their way to make sure you have a good experience. The scheduling and arrival process is very efficient, an More

by RYLEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown

Jan 02, 2025

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield. We look forward to having you as one of our valued customers for many more years to come!

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