Agnes Pusztai | Page 16

Great timing and service, always happy when visiting family ford of Enfield ct and great customers service family ford of Enfield ct and great customers service More

by stuvylyken Verified Customer Verified Customer

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Thanks for great service. .. They gave me a ride home from the appointment when a loaner was not available. .. They gave me a ride home from the appointment when a loaner was not available. More

by Lisa.Castonguay Verified Customer Verified Customer

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We had to take the car in for a recall, Agnes was helpful and responsive to our needs. and responsive to our needs. More

by Bigjames44 Verified Customer Verified Customer

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Everyone that I have dealt with at Family Ford has been very professional and personable. From sales to service they are always willing to work with you. A very good place to do business very professional and personable. From sales to service they are always willing to work with you. A very good place to do business More

by Garydhagar Verified Customer Verified Customer

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This dealership is a favorite. We have returned and purchased cars since their home was in Chicopee, MA. Their service department is impeccable. We have returned and purchased cars since their home was in Chicopee, MA. Their service department is impeccable. More

by PONIDRIVR46 Verified Customer Verified Customer

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She was very kind and helpful with the entire process of buying new wheels for my mustang. She even updated me on my ford pass points and squared away my recall and rebate! I always go to family ford :) buying new wheels for my mustang. She even updated me on my ford pass points and squared away my recall and rebate! I always go to family ford :) More

by JOHNNY92_ASANZA Verified Customer Verified Customer

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Thanks to Rick - a Mgr there…. He was able to remedy my Brake issue right away. He recognized that my vehicle had just 20,000 miles on it. It had bad rotors etc.. and he took car He was able to remedy my Brake issue right away. He recognized that my vehicle had just 20,000 miles on it. It had bad rotors etc.. and he took care of me by making sure all 4 were replaced. It may have been covered under the warranty, but maybe some of it wasn’t. Nonetheless, Rick stepped up and took care of me, which was so appreciated. Solid guy. . More

by jerrybiancucci Verified Customer Verified Customer

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The dealership resolve my issue without trying to upselll more unnecessary work and fixed it in a relatively short amount of time more unnecessary work and fixed it in a relatively short amount of time More

by Doug Verified Customer Verified Customer

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Agnes was great in all aspects of customer service; follow up, updates with explanations, and patience. I’m in the process of getting Family Ford on with my company as a preferred vender due to my exp follow up, updates with explanations, and patience. I’m in the process of getting Family Ford on with my company as a preferred vender due to my experience with her. More

by pwoodbury Verified Customer Verified Customer

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Great communication from Agnes regarding availability of parts and progress on repair. Would use them again without a doubt! parts and progress on repair. Would use them again without a doubt! More

by Midnightrider57 Verified Customer Verified Customer

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