Agnes Pusztai
Agnes Pusztai at Family Ford of Enfield

Agnes Pusztai | Page 27

Service Advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

Contact Me
4.8
613 Reviews
4.8

613 Reviews

Write a Review

613 Reviews of Agnes Pusztai

September 03, 2023

Dealership Rating
Employee Rating

Pleasant and informative of work done. First visit there with my car. I will return when maintenance is needed. More

by dugester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield, we look forward to having you as one of our valued customers for many more years to come!

September 01, 2023

Dealership Rating
Employee Rating

Family Ford has been very good to my service. Request they, keep me updated on what you need to do More

by dannylev50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers

Sep 03, 2023

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 30, 2023

Dealership Rating
Employee Rating

Service was very good. They completed the work in a timely manner. I had bed lights installed in my truck and they work great. More

by KENCRWFRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2023

Family Ford of Enfield responded

Thanks, Ken, for sharing about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

August 29, 2023

Dealership Rating
Employee Rating

Our F 150 wouldn't start, called and spoke with Agnes, she got the info, called the warranty company, we didn't expect to be worked on for a couple days, she called us and it was ready earlier than expec More

by ccaswell5261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2023

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 23, 2023

Dealership Rating
Employee Rating

very professional” as i was upset i had to leave my vehicle over night due to a part not being avail for a recall” , family ford was accommodating and took the time to explain everything will use famil More

by Smitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2023

Family Ford of Enfield responded

Lawrence, Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Aug 23, 2023

Smitty responded

may share my reply

August 23, 2023

Dealership Rating
Employee Rating

The service department used to be much more accommodating now the hours are limited for service and appointments are hard to get More

by nmagleora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2023

Family Ford of Enfield responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 21, 2023

Dealership Rating
Employee Rating

Excellent communication, great service time, nice facility. On point diagnosis. I'm very happy happy with this service More

by Lk.precision.llc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2023

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 16, 2023

Dealership Rating
Employee Rating

Very happy with the new vehicle but really upset with the response I received from my salesman when I asked for assistance fixing the carpet issue. Response was “ this is a service issue not mine, I am not More

by fba0816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2023

Family Ford of Enfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

August 13, 2023

Dealership Rating
Employee Rating

Bought a used Escape for my son when he turned 16. Brought it to Family Ford Service department for them to do a safety inspection. The went through it too to bottom and identified several concerns th More

by jasonaboucher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2023

Family Ford of Enfield responded

Thank you for taking the time to leave us a five-star review for our service department Jason. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We do hope your son enjoys his new Escape! We're glad that we were able to help.

August 10, 2023

Dealership Rating
Employee Rating

Again excellent customer service on my company’s work truck. They got me in and out in a couple of days. Other people couldn’t figure it out. More

by Ptuzzio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2023

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

...
27
...

Dealership Inventory (173 Vehicles)

new 2026 Ford Maverick car, priced at $30,935
2026 Ford Maverick
new
Oxford White exterior
Automatic
All-wheel Drive
new 2026 Ford Explorer car, priced at $64,700
2026 Ford Explorer
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco car, priced at $52,485
2025 Ford Bronco
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $65,325
2026 Ford F-150
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
used 2022 Ford F-150 car, priced at $43,690
2022 Ford F-150
used
Agate Black Metallic exterior
Automatic
Four-wheel Drive
used 2022 Ford Explorer car, priced at $34,690
2022 Ford Explorer
used
Iconic Silver Metallic exterior
Automatic
Four-wheel Drive