Agnes Pusztai
Agnes Pusztai at Family Ford of Enfield

Agnes Pusztai | Page 28

Service Advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.8
613 Reviews
4.8

613 Reviews

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613 Reviews of Agnes Pusztai

August 05, 2023

Dealership Rating
Employee Rating

Greg was very good at letting me know what was going on with the car and really helped me understand the issue, I would highly recommend Family Ford for your vehicle. He went above and beyond anyone I ha More

by WEIDLWANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2023

Family Ford of Enfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Greg delivered such a great experience. Thank you for choosing Family Ford of Enfield and for helping to spread the word about us. We look forward to serving you for years to come.

August 03, 2023

Dealership Rating
Employee Rating

Have had to pay for the same repair 3 times in about 6 months. First repair was very expensive and the part they were supposed to fix was not functioning. Brought the car back and was charged for parts an More

by JOEL.SAVAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 07, 2023

Family Ford of Enfield responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

July 25, 2023

Dealership Rating
Employee Rating

Everyone at Enfield Ford are just great to work with and very helpful in any questions I had at the time of my appointments! More

by PAULAMAJOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2023

Family Ford of Enfield responded

Paula,iIt has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Ford of Enfield, we look forward to having you as a valued customer for many years to come!

July 22, 2023

Dealership Rating
Employee Rating

Professional, great interpersonal skills, makes a point of knowing customers- great service and expertise. Thanks. More

by AIRTAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

Family Ford of Enfield responded

Thanks for sharing about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

July 21, 2023

Dealership Rating
Employee Rating

Another great job! Friendly, professional, on time, what else can you ask for? Thank you very much! More

by jimc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2023

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 15, 2023

Dealership Rating
Employee Rating

Honest, clean, friendly, value for money, trustworthy, convenient, very good dealer, 8n fact, best in the area. More

by MARY.G.SCHOONMAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2023

Family Ford of Enfield responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Ford of Enfield!

July 15, 2023

Dealership Rating
Employee Rating

Process is very organized and timely. Communication is good appointment was easy and the service was performed efficiently, More

by IACOIACO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2023

Family Ford of Enfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Ford of Enfield, we look forward to having you as a valued customer for many years to come!

July 13, 2023

Dealership Rating
Employee Rating

I have always received excellent service at Enfield Ford. Booking an appointment is easy, service is performed efficiently, and the costs of parts and labor are reasonable. More

by CBOURBEAU239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2023

Family Ford of Enfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 11, 2023

Dealership Rating
Employee Rating

Family Ford is just that. It is a welcoming, knowledgeable, and friendly dealership. We are happy to be customers. More

by STERLINGORR2ND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Genereux

Jul 12, 2023

Family Ford of Enfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

July 11, 2023

Dealership Rating
Employee Rating

Did not fix problem and did not provide appointment time for when vehicle could be worked on. More

by michael.grandelski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 15, 2023

Family Ford of Enfield responded

Michael, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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