Agnes Pusztai
Agnes Pusztai at Family Ford of Enfield

Agnes Pusztai | Page 30

Service Advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.8
613 Reviews
4.8

613 Reviews

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613 Reviews of Agnes Pusztai

June 16, 2023

Dealership Rating
Employee Rating

Best place for service! I always get my vehicles serviced at Family Ford. They fix it right the first time! More

by JGordon412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2023

Family Ford of Enfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

June 16, 2023

Dealership Rating
Employee Rating

Was in for oil change while visiting from Tennessee in my motorhome. Entire staff friendly and professional and won’t hesitate to come back to this dealer More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2023

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, Mike, and we hope to see you again!

June 16, 2023

Dealership Rating
Employee Rating

I Had a great experience the service department did a great job on my 2017 edge More

by DRAGON2728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Suarez, Ken Brown, Greg Ayers , Eric Houle and Jack Sarat

Jun 18, 2023

Family Ford of Enfield responded

Thanks for sharing about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

June 15, 2023

Dealership Rating
Employee Rating

Was told I needed things I didn’t. Took all day and was very rude More

by ATTITUDESSALON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 19, 2023

Family Ford of Enfield responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 14, 2023

Dealership Rating
Employee Rating

Good afternoon, I was recently there to do an oil change and tire rotation, I told the service lady that prior to that they have damaged my working van when they lifted up and showed her that when they chec More

by selamibllaca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 18, 2023

Family Ford of Enfield responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 13, 2023

Dealership Rating
Employee Rating

I bring my truck in a few times a year for scheduled maintenance and the service department is always helpful More

by Ryan.w.smith
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

Jun 13, 2023

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Ryan, please let us know.

June 11, 2023

Dealership Rating
Employee Rating

I have all my work done there when I have a problem. Agnes in service always takes care of me. Even in a last minute situation break down. Every time the work is done. Everything works fine. More

by Ezak195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown , George in sales is great to.

Jun 12, 2023

Family Ford of Enfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Anges met your expectations. Thank you for choosing Family Ford of Enfield, we look forward to having you as a valued customer for many years to come!

June 11, 2023

Dealership Rating
Employee Rating

Always excellent service Agnes is always helpful when we have any problems have been long time customers More

by WRITETOGRANDMA
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Rick Gordon , Jorge sales person

Jun 12, 2023

Family Ford of Enfield responded

Thank you! Anges and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

June 10, 2023

Dealership Rating
Employee Rating

I find it to be clean, comfortable and friendly 🥰. They always keep me updated and informed. Because this was a long visit, transport took me to a shopping area nearby. When I returned, my car was rea More

by JOHN12420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin

Jun 11, 2023

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

June 09, 2023

Dealership Rating
Employee Rating

Always a pleasure to come here. Great helpful staff and excellent customer service. I always leave here happy. More

by bhassman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2023

Family Ford of Enfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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